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Strategic Initiatives Director

2 months ago

Toronto, Ontario, Canada Scotiabank Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Director, Strategic Initiatives. This role will be responsible for leading and driving a client-focused culture, supporting and delivering a winning team, and simplifying and delivering strategy throughout the organization.

Key Responsibilities
  • Lead and drive a client-focused culture by supporting and delivering a winning team and simplifying and delivering strategy throughout the organization.
  • Work with the fraud leadership team to lead Global Fraud Management's strategic plan design, development, monitoring, and ongoing refinement.
  • Work with the leadership team to identify, develop, and refine performance measures and key performance metrics that support the strategic management process.
  • Create and maintain a centre of excellence by operating impartially across GFM business teams to connect initiatives and identify optimization opportunities in partnership with Ops.
  • Coordinate the global view of programs and initiatives that support strategic goals and objectives.
  • Evaluate and monitor the effectiveness of existing strategies, program initiatives, working closely with cross-functional teams.
  • Leverage research and insights to identify emerging trends and opportunities for innovation and change.
  • Involved in the monitoring of industry and competitive landscapes to identify potential threats and risks.
  • Gather, analyze, and present GFM employee engagement metrics to drive the delivery of GFM targeted initiatives.
  • Build strategic presentations and communications that focus on providing insight into goals, strategy, programs, processes, and vision of executive leadership, strengthening executive and employee experience.
  • Develop strong relationships with key stakeholders to become a trusted advisor and strategic partner in the identification and execution of transformational and/or continuous improvement initiatives.
  • Contribute to the overall success of the Global Fraud Management function, ensuring specific individual goals, plans, and initiatives are delivered in support of the team's business strategies and objectives.
  • Ensure all activities are conducted in accordance with Scotiabank's values and Code of Conduct and are in compliance with governing regulations and internal policies, procedures, and standards.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
Requirements
  • 10+ years working in a leadership capacity within payments or a financial services organization.
  • Demonstrated in-depth knowledge of fraud management, including operations, with exposure to threat-intelligence/management, customer identity and access management (CIAM), and cyber security functions.
  • A strong communicator with a big picture focus, creative mindset/problem solver, and a comfort with, and a strong desire for interacting with leadership, management, employees, and stakeholders.
  • Consulting experience with a focus on strategy and performance management.
  • Proven track record of successfully leading strategic planning initiatives and driving organizational growth.
  • Strong analytical and problem-solving skills, with the ability to think strategically and provide innovative solutions.
  • Sound strategic planning and project management skills (including change management), capable of handling multiple initiatives concurrently.
  • Excellent presentation skills, with the ability to effectively influence and collaborate with stakeholders at all levels of the organization.
  • Exceptional leadership and team management abilities, with a focus on fostering a high-performance culture.
  • Excellent interpersonal skills, able to establish and maintain relationships with internal and external key stakeholders.
  • Track record of building and deepening relationships as a collaborator, strategic thinker, and independently driving initiative.
  • Political sensitivity and proven superior consultative, relationship building, and management skills to drive/direct a shared agenda to successful outcomes.
  • Bilingualism in Spanish is an asset.
What's in it for you?
  • A rewarding career path with diverse opportunities for professional development.
  • Lead strategic projects with a significant impact on business line growth.
  • A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience.
  • A competitive compensation and benefits package.
  • An organization committed to making a difference in our communities – for you and our customers.
  • Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.