Strategic Initiatives Director

4 weeks ago

Toronto, Ontario, Canada Scotiabank Full time

Is this role right for you?

In this role, you will lead and drive a client-focused culture by supporting and delivering a winning team and simplifying and delivering strategy throughout their team. You will work with the fraud leadership team to lead Global Fraud Management's strategic plan design, development, monitoring, and ongoing refinement.

You will work with the leadership team to identify, develop, and refine performance measures and key performance metrics that support the strategic management process.

You will create and maintain a centre of excellence by operating impartially across GFM business teams to connect initiatives and identify optimization opportunities in partnership with Ops. You will coordinate the global view of programs and initiatives that support strategic goals and objectives.

You will evaluate and monitor the effectiveness of existing strategies, program initiatives, working closely with cross-functional teams.

You will leverage research and insights to identify emerging trends and opportunities for innovation and change. You will be involved in the monitoring of industry and competitive landscapes to identify potential threats and risks.

You will gather, analyze, and present GFM employee engagement metrics to drive the delivery of GFM targeted initiatives.

You will build strategic presentations and communications that focus on providing insight into goals, strategy, programs, processes, and vision of executive leadership, strengthening executive and employee experience.

You will develop strong relationships with key stakeholders to become a trusted advisor and strategic partner in the identification and execution of transformational and/or continuous improvement initiatives. You will provide comprehensive advisory support.

You will contribute to the overall success of the Global Fraud Management function, ensuring specific individual goals, plans, and initiatives are delivered in support of the team's business strategies and objectives. You will ensure all activities are conducted in accordance with Scotiabank's values and Code of Conduct and are in compliance with governing regulations and internal policies, procedures, and standards.

You will understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • 10+ years working in a leadership capacity within payments or a financial services organization.
  • Demonstrated in-depth knowledge of fraud management, including operations, with exposure to threat-intelligence/management, customer identity and access management (CIAM), and cyber security functions.
  • A strong communicator with a big picture focus, creative mindset/problem solver, and a comfort with, and a strong desire for interacting with leadership, management, employees, and stakeholders.
  • Consulting experience with a focus on strategy and performance management.
  • Proven track record of successfully leading strategic planning initiatives and driving organizational growth.
  • Strong analytical and problem-solving skills, with the ability to think strategically and provide innovative solutions.
  • Sound strategic planning and project management skills (including change management), capable of handling multiple initiatives concurrently.
  • Excellent presentation skills, with the ability to effectively influence and collaborate with stakeholders at all levels of the organization.
  • Exceptional leadership and team management abilities, with a focus on fostering a high-performance culture.
  • Excellent interpersonal skills, able to establish and maintain relationships with internal and external key stakeholders.
  • Track record of building and deepening relationships as a collaborator, strategic thinker, and independently driving initiative.
  • Political sensitivity and proven superior consultative, relationship building, and management skills to drive/direct a shared agenda to successful outcomes.
  • Bilingualism in Spanish is an asset.

What's in it for you?

  • A rewarding career path with diverse opportunities for professional development.
  • Lead strategic projects with a significant impact on business line growth.
  • A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience.
  • A competitive compensation and benefits package.
  • An organization committed to making a difference in our communities – for you and our customers.
  • Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.

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