Hotel Maintenance Director

2 weeks ago

Toronto, Ontario, Canada Easton's Group of Hotels Full time

Job Overview:

As a key member of the Easton's Group of Hotels team, the Maintenance Operations Manager will be responsible for overseeing the smooth operation of our hotel's facilities, ensuring that all maintenance operations are carried out efficiently and effectively. This includes electrical, refrigeration, plumbing, heating, cooling, structural, and ground care services.

Duties and Responsibilities:

  • To dispatch, assign, and direct associates engaged in building maintenance, inspections, routine and non-routine repairs, and preventive maintenance on guest rooms, boilers, life safety, electrical, and mechanical distribution systems to ensure customer satisfaction and meet client service requests.
  • To troubleshoot and diagnose HVAC, mechanical, electrical, and plumbing problems, recommend, and implement solutions by adjusting and replacing component parts and their auxiliaries.
  • To ensure departmental productivity, training, staff issues, and communications are implemented properly and to expected standards, organizational policy, and applicable bylaws. This includes staff operating records and logbooks are up to date.
  • To monitor, direct, and review staff and contractor scope on projects and ensure they are completed on time and within acceptable standards.
  • To coordinate, distribute, and review daily service and weekly preventive maintenance work orders and maintenance record logs, time sheets, labor, and material charges.
  • To research service and material suppliers and recommend through comparison analysis and efficiencies on new and existing vendor/suppliers to provide and maintain material, parts inventories, and services for the engineering department.
  • To perform and maintain the issuing of purchase orders, placing orders, receiving deliverables, including maintenance and reconciliation of accounts, reports, files, and records.
  • To maintain department organization through efficient maintenance and associate scheduling and ensuring up to date records by timely adjustment, submission, and forwarding of payroll, benefits, attendance, approved vacation requests, and maintenance of Associate records.
  • To enter and maintain various data on the facility, including equipment records and utility consumption, while providing various statistical and efficiency reports and presentations on the department's purchasing, inventory stock, and labor by entering and modifying records.
  • To handle guest concerns, compliments, and suggestions in a professional manner.
  • To follow all company and job-specific safety policies and report any accidents and/or hazards immediately.
  • To undertake special projects and other duties as assigned by Management/General Manager.

Qualifications and Requirements:

Qualifications:

  • Building Environmental Systems Class I&II or equivalent certification.
  • Three years building maintenance experience required, hotel environment preferred.

Experience:

  • Minimum three years combined mechanical, electrical, life safety experience.
  • Minimum 2 years' experience using computerized word processors, spreadsheets, and databases.

Skills:

  • Demonstrated knowledge of manual and computerized financial and accounting operations and systems.
  • Must have a high degree of organization and the ability to multi-task.
  • Good communication, interpersonal, and customer service skills to deal tactfully with hotel clients and staff.
  • Ability to read blueprints and technical data.
  • W.H.M.I.S. Training Certificate.

Working knowledge of the Occupational Health and Safety Act.

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