Customer Experience Specialist

2 weeks ago


Hamilton, Ontario, Canada Rogers Communications Full time

We are at the heart of Rogers' success, fostering a welcoming spirit that inspires personal growth and building inclusive futures for everyone.

Our retail teams deliver seamless experiences, value expertise, dedication, and commitment to meeting customer needs. If you're passionate about technology and enjoy connecting with people in a supportive team environment, consider exploring this opportunity.

Benefits and Perks:

A competitive compensation package with uncapped earning potential, including commissions.

Enjoy employee discounts on Rogers and Fido products and services, up to 50% off.

We offer top-notch health benefits, parental leave, mental health support, and an Employee and Family Assistance Program.

Connect with healthcare professionals through our virtual walk-in clinic.

Grow your wealth with Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and Pension plans in Canada.

Give back to the community through our employee giving and volunteer program, Rogers Gives Together.

Learn and grow with our 90-day training and onboarding program, development opportunities, and tuition assistance.

This role is ideal for individuals who enjoy multitasking, critical thinking, and providing excellent customer service.

You'll be representing Rogers and Fido brands in-store and at local events, building rapport with customers, and promoting products.

To thrive in this role, you'll need strong interpersonal and communication skills, a commitment to customer experience, adaptability, and flexibility.

No previous telecom technology experience is required; we'll train you on the latest products and services.

The estimated salary for this position is around $45,000 per year, depending on location and experience.



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