Restaurant General Manager
2 weeks ago
Restaurant General Manager Job Summary
We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Mary Brown's Chicken. As a Restaurant General Manager, you will be responsible for the overall success of our restaurant, including managing staff, controlling costs, and ensuring exceptional customer service.
Key Responsibilities:
- Plan and organize daily operations to meet sales and profitability targets.
- Recruit, train, and develop a high-performing team of staff.
- Manage staff work schedules and ensure adequate staffing levels.
- Supervise and motivate staff to achieve sales and customer service targets.
- Negotiate with suppliers to secure the best prices for food, beverages, and other supplies.
- Address customer complaints and concerns in a professional and courteous manner.
- Provide excellent customer service to ensure customer loyalty and retention.
Requirements:
- 2+ years of experience in a management role in the food service industry.
- Proven track record of achieving sales and profitability targets.
- Excellent leadership and communication skills.
- Ability to work well under pressure and make sound decisions quickly.
Work Environment:
The Restaurant General Manager will work in a fast-paced environment with a team of staff. The successful candidate will be required to work flexible hours, including evenings and weekends.
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