Restaurant General Manager

3 days ago


Calgary, Alberta, Canada Mary Brown's Chicken Full time

Restaurant General Manager Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Mary Brown's Chicken. As a Restaurant General Manager, you will be responsible for the overall success of our restaurant, including managing staff, controlling costs, and ensuring exceptional customer service.

Key Responsibilities:

  • Plan and organize daily operations to meet sales and profitability targets.
  • Recruit, train, and develop a high-performing team of staff.
  • Manage staff work schedules and ensure adequate staffing levels.
  • Supervise and motivate staff to achieve sales and customer service targets.
  • Negotiate with suppliers to secure the best prices for food, beverages, and other supplies.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide excellent customer service to ensure customer loyalty and retention.

Requirements:

  • 2+ years of experience in a management role in the food service industry.
  • Proven track record of achieving sales and profitability targets.
  • Excellent leadership and communication skills.
  • Ability to work well under pressure and make sound decisions quickly.

Work Environment:

The Restaurant General Manager will work in a fast-paced environment with a team of staff. The successful candidate will be required to work flexible hours, including evenings and weekends.



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