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Front Desk Associate

2 months ago

Whitehorse, Yukon, Canada 13601 YUKON INC Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at 13601 YUKON INC. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Take, cancel, and change room reservations, and maintain an inventory of vacancies, reservations, and room assignments.
  • Front Desk Operations: Balance cash, complete balance sheets, and process guests' departures, including calculating charges and receiving payments.
  • Communication: Answer telephone calls, relay messages, and provide general information about points of interest in the area.
  • Customer Service: Assist clients/guests with special needs, provide customer service, and perform light housekeeping and cleaning duties.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: Experience in a similar role is an asset.
  • Skills: Excellent oral and written communication skills, attention to detail, and ability to work in a fast-paced environment.
Benefits
  • Health Benefits: Dental plan, health care plan, and vision care benefits.
  • Financial Benefits: Group insurance benefits and life insurance.
Work Environment

Our hotel is a dynamic and fast-paced environment that requires a team player with excellent interpersonal skills. If you are a reliable and organized individual who is passionate about providing exceptional customer service, we encourage you to apply.