Front Desk Associate

4 weeks ago

Whitehorse, Yukon, Canada YUKON INN Full time
Job Title: Front Desk Clerk, Hotel

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Yukon Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service
Requirements:
  • Secondary (high) school graduation certificate or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
  • Ability to work under pressure and meet deadlines
What We Offer:
  • Dental plan
  • Health care plan
  • Vision care benefits
  • Group insurance benefits
  • Life insurance
  • Permanent employment
  • 40 hours per week
  • English language

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