Food Service Operations Manager

1 week ago


Woodstock, Canada PIZZA PIZZA Full time

Job Title: Food Service Operations Manager

Job Summary: We are seeking a skilled Food Service Operations Manager to join our team at PIZZA PIZZA. This role oversees the daily operations of our food service department, ensuring that all aspects of food preparation, presentation, and service meet our high standards.

Key Responsibilities:

  • Oversee and coordinate the activities of food preparation staff, ensuring efficient and effective service delivery.
  • Train staff in job duties, sanitation, and safety procedures, promoting a positive and productive work environment.
  • Develop and implement effective methods to meet work schedules and ensure timely completion of tasks.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing resources.
  • Hire and supervise food service staff, providing guidance and support to ensure their success.
  • Ensure that all food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Prepare and manage budgets and cost estimates, ensuring financial resources are utilized efficiently.
  • Address customer complaints and concerns, providing prompt and effective solutions.
  • Maintain accurate records of stock, repairs, sales, and wastage, informing management of trends and areas for improvement.
  • Prepare and submit regular reports, highlighting key performance indicators and areas for growth.

Work Environment: Our fast-paced environment requires strong organizational and communication skills. You will be working in a combination of sitting, standing, and walking, with occasional standing for extended periods.

Requirements: Applicants must have a secondary (high) school graduation certificate and 1-2 years of experience in food service supervision. You will be working with a team of 3-4 people or 5-10 people, and fluency in English is required.



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