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Administrative Operations Coordinator
2 months ago
**Job Summary:**
We are seeking a highly skilled and organized Administrative Operations Coordinator to join our team at Marriott International. This role will play a crucial part in supporting the day-to-day operations of the hotel, ensuring efficiency and effectiveness in all administrative tasks.
**Responsibilities:**
- Process Optimization: Develop and implement processes to monitor and improve hotel operations, increasing efficiency and productivity.
- Team Collaboration: Work closely with department heads to standardize and streamline operational procedures, enhancing overall performance.
- System Management: Utilize Qpower and other systems to support the team in achieving high departmental scores and ensure seamless operation.
- Policies and Procedures: Contribute to the development and update of operational policies and procedures, promoting excellence in hotel operations.
- Training and Development: Champion the BLT program, assist in presenting trainings for new hires and managers, and ensure effective knowledge transfer.
- Inventory Management: Monitor software applications, request necessary supplies, and manage inventory levels to maintain optimal stock levels.
- Guest Satisfaction: Assist the Guest Services team by coordinating guest satisfaction survey results, adding customer feedback to GXP, and managing gift shop inventory.
- Financial Management: Coordinate invoice payments, create micro-reports, and review purchase orders to ensure financial accuracy.
- Culinary Support: Assist the kitchen team in requisitioning sheets, creating usage logs, updating product prices, and labeling food storage codes.
- Purchase Order Standardization: Standardize purchase order processes for all departments, streamlining operations and reducing errors.
- Software Training: Ensure adherence to training on software application tools, resources, and best practices.
**Competencies:**
- Maintain harmonious relationships with all departments.
- Communicate effectively using clear and professional language.
- Adapt to changing environments and prioritize multiple tasks efficiently.
- Demonstrate meticulous attention to detail.
- Proficient in Microsoft Office, including Word, Excel, and PowerPoint.
- Maintain the highest level of integrity and transparency.
- Strong interpersonal skills to work with multifunctional teams.
**Requirements:
High school diploma or equivalent; 2-3 years' experience in hotel management, operations, or related field, OR a 4-year degree in Hotel Management, Hospitality, Business Administration, or related major with 1 year of experience in food and beverage, culinary, event management, or related field.
We seek individuals with exceptional organizational, communication, and interpersonal skills. If you are proactive, creative, and enjoy working in a team environment, we encourage you to apply. **Marriott International is an equal opportunity employer.** We believe in hiring a diverse workforce and sustaining an inclusive culture. We are committed to non-discrimination based on protected characteristics such as disability and veteran status, or any other basis covered under applicable law. **Estimated Salary:** $55,000 - $65,000 per year, depending on location and experience.
