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Food Service Supervisor

2 months ago

Owen Sound, Canada Booster Juice Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Booster Juice. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customer feedback is addressed and resolved in a timely manner.
  • Inventory and Supply Management
    • Estimate ingredient and supply requirements for meal preparation and ensure that inventory levels are maintained.
    • Maintain records of stock, repairs, sales, and wastage to inform inventory management decisions.
  • Reporting and Administration
    • Prepare and submit reports on sales, inventory, and customer feedback.
    • Assist with administrative tasks, such as scheduling and staff management.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service management role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Knowledge of food safety and sanitation procedures.
Work Environment

The Food Service Supervisor will work in a fast-paced environment with a combination of sitting, standing, and walking. The role requires standing for extended periods and bending, crouching, and kneeling.

Personal Suitability
  • Client Focus
    • Ability to provide exceptional customer service and respond to customer feedback.
  • Efficient Interpersonal Skills
    • Ability to work effectively with staff, management, and customers.
  • Excellent Oral Communication
    • Ability to communicate clearly and effectively with staff, management, and customers.