Automotive Sales and Service Professional
2 months ago
The Service Advisor plays a critical role in the success of our shop, supporting the Shop Manager in optimizing retail sales and profitability while delivering exceptional customer service. Key responsibilities include developing and presenting estimates, sourcing parts, and selling jobs to customers, as well as interpreting inspection results and presenting them to customers. The ideal candidate will possess excellent customer service skills, good communication skills, and the ability to work a flexible schedule including weekends, evenings, and holidays. Compensation: $18.00 - $24.00 per hour.
Responsibilities
- Develop and present estimates, source parts, and sell jobs to customers
- Interpret inspection results (working with Technician) and present results to customers
- Deliver superior customer service while listening and consulting customers
- Contribute to the effectiveness of peers to promote success
- Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
- Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates
Qualifications
- General automotive knowledge
- 1 year experience in the automotive industry
- Excellent customer service skills
- Good communication skills
- Team-building skills
- Valid driver's license
- Ability to work a flexible schedule including weekends, evenings, and holidays
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