Senior Service Team Lead
1 day ago
Serving Excellence in Customer Experience
Zanchin Automotive Group, a renowned leader in the industry, invites experienced professionals to join their team as a Senior Service Advisor. This challenging role offers a unique opportunity to excel in customer service and drive business success.
As an integral part of the service department, you will be responsible for providing exceptional customer communication and ensuring seamless service experiences. Key responsibilities include:
- Selling recommended vehicle repairs and maintenance services
- Acting as liaison between customers and automotive service technicians
- Explaining vehicle maintenance costs and advising on upkeep
- Scheduling appointments and communicating repair status updates
- Preparing accurate repair orders and invoices
Ideal candidates possess a strong background in sales and customer handling, with a proven track record in:
- 4+ years of experience as a Service Advisor
- Secondary School diploma or equivalent experience
- Proficiency in ERP systems (e.g., CDK/Reynolds)
- Ability to sell vehicle maintenance services
- Strong communication skills, both written and verbal
- Attention to detail, organization, and strategic thinking
- Self-motivation and a passion for delivering excellence
Join our winning team at Zanchin Automotive Group, where careers are fostered, and ambitious individuals thrive. We offer:
- A competitive compensation package, including salary range $60,000 - $80,000 per year
- Enhanced group benefits, including extended medical, dental, vision, life insurance, and more
- Ongoing development and training opportunities
- Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and more
Why choose Zanchin Automotive Group? Our company culture values people-centric business modeling, entrepreneurship, and transparency. You'll have the opportunity to grow your career, work with a high-energy team, and enjoy a positive work environment.
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