Community Facilities Coordinator

2 months ago

Airdrie, Canada City of Airdrie Full time
About the Role:

The Community Facilities Shift Leader is a key position within the City of Airdrie's Community Facilities department. This role is responsible for guiding, coaching, and coordinating a team of casual part-time Facility Attendants and contractors to deliver a wide range of services.

Key Responsibilities:
  • Support the Community Facilities Rental Administrator in providing daily direction, guidance, motivation, and support to the facility attendants, ensuring the team provides excellent customer service and meets their daily work schedule commitments.
  • Responsible for the scheduling, training, and coordination of the facility attendants to ensure adequate coverage to support Community Facilities rentals and ensure facilities are safely used and maintained, ensuring all standards and codes are met.
  • Conduct, coordinate, and schedule facility cleaning, ensuring cleaning standards are maintained by facility attendants and contract service providers.
  • Conduct basic maintenance activities and coordinate with contractor and maintenance staff in the scheduling and completion of facility maintenance work.
  • Perform required facility safety inspections, reporting, and actioning any identified safety concerns in Community Facilities buildings.
  • Support departmental goals and business strategies, develop guidelines, procedures, and processes, and look for opportunities for increased efficiencies.
  • Provide oversight of the day-to-day operations of City of Airdrie Community Facilities to ensure compliance with safety policies, guidelines, procedures, and all relevant health and safety, environmental, and AGLC legislation.
  • Coordinate and complete the set-up, take-down, cleaning, and other preparation and oversight of community facility rentals and events.
About You:

To be successful in this role, you will have:

  • Post-Secondary in a related field considered an asset.
  • Current Standard First Aid – Level C CPR and AED required.
  • Proserv is considered an asset.
  • 3 years of experience in a supervisory role.
  • Experience in customer service or administration in a recreation environment.
  • Proven demonstrated leadership skills and ability to positively influence others.
  • Understanding of AGLC and AHS requirements related to rental events and commercial kitchens is an asset.
  • Banquet and/or facility rental experience is an asset.
  • Experience using payroll, scheduling, event rental, and administrative software systems is an asset.
  • Ability to inspire and motivate team members to deliver exemplary customer service.
  • Excellent communication and interpersonal skills (both written and oral).
  • Highly organized with the ability to manage and prioritize multiple tasks.
  • Adapt well in an ever-changing and diverse environment.
  • Self-starter, goal-oriented, resourceful, innovative, and creative/forward-thinking (identify opportunities for improvement and manage change).
  • Strong problem-solving, decision-making, and conflict resolution skills.
About the City of Airdrie:

The City of Airdrie is a dynamic and growing community that offers a comprehensive benefits and pension package, as well as opportunities for career development and tuition reimbursement. We recognize that our people work best when they feel engaged in their environment and appreciated for their efforts.

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