Retail Store Manager

1 week ago

SaintBrunodeMontarville, Quebec, Canada Bath & Body Works Full time

About Us

Bath & Body Works is a leading retailer of fragrances and personal care products, committed to creating a diverse and inclusive culture that delivers exceptional experiences to our customers.

Our Mission

We strive to improve our communities and the planet, making a positive impact that will last for years to come. We believe that everyone deserves access to the things that make them happy.

Our Values

We invest in our associates through competitive compensation, benefits, and development opportunities, empowering them to be their best at work, at home, and in their communities.

Job Summary

We are seeking a highly skilled Store Manager to lead our retail team and deliver exceptional customer experiences. As a Store Manager, you will be responsible for developing outstanding associates, driving sales growth, and positively impacting our business.

Key Responsibilities

  • Leadership and Development
    • Attract, hire, develop, and retain top talent, including store leadership team members
    • Teach, coach, and train associates to improve their success and selling potential
    • Effectively lead and drive high-performance of all associates
  • Customer Experience
    • Build a highly satisfied and loyal customer base through engagement, conversion, and gathering customer feedback
    • Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
  • Business Operations
    • Implement and sustain magazine direction to optimize business and bring the product story to life
    • Lead consistent focus on delivering emotionally engaging customer experiences
    • Implement company selling strategies
    • Partner with sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
  • Asset Protection and Safety
    • Maintain policies and procedures
    • Incorporate asset protection and safety messages into daily operations

Qualifications and Experience

We are looking for a Store Manager with:

Proven experience in providing exceptional customer experiences, preferably in a retail environment2+ years of proven experience managing teams in a customer-focused/selling environment with a proven track record of driving successPassion for attracting, developing, and retaining diverse and dynamic teams

Education and Competencies

We require a High School Diploma or GED Certificate and the following core competencies:

Lead with Curiosity & HumilityBuild High Performing Teams for Today & TomorrowInfluence & Inspire with Vision & PurposeObserve, Engage & ConnectStrive to Achieve Operational ExcellenceDeliver Business Results

Equal Opportunity Employer

We are an equal opportunity and affirmative action employer, committed to providing reasonable accommodations for associates and job applicants with disabilities. We only hire individuals authorized for employment in Canada.

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