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Retail Store Manager

2 months ago

SaintBrunodeMontarville, Quebec, Canada Bath & Body Works Full time

About Us

Bath & Body Works is a leading retailer of fragrances and personal care products, committed to delivering exceptional customer experiences and creating a diverse, equitable, and inclusive culture.

Job Summary

We are seeking a highly skilled and experienced Store Manager to lead our retail team and drive sales growth. As a Store Manager, you will be responsible for developing and inspiring a high-performing team, delivering exceptional customer experiences, and driving business results.

Key Responsibilities

  • Team Leadership
    • Attract, hire, develop, and retain top talent, including store leadership team members
    • Teach, coach, and train associates to improve sales and customer service skills
    • Effectively lead and drive high-performance of all associates
  • Customer Experience
    • Build a highly satisfied and loyal customer base through engagement and conversion
    • Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
  • Business Results
    • Implement and sustain magazine direction to optimize business and bring the product story to life
    • Lead consistent focus on delivering emotionally engaging customer experiences
    • Implement company selling strategies

Requirements

  • Proven experience in providing an exceptional customer experience in a retail environment
  • 2+ years of proven experience managing teams in a customer-focused/selling environment with a proven track record of driving success
  • Passion for attracting, developing, and retaining diverse and dynamic teams

Education

  • High School Diploma or GED Certificate

Core Competencies

  • Lead with Curiosity & Humility
  • Build High Performing Teams for Today & Tomorrow
  • Influence & Inspire with Vision & Purpose
  • Observe, Engage & Connect
  • Strive to Achieve Operational Excellence
  • Deliver Business Results

We are an equal opportunity and affirmative action employer

We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status.