Technical Support Specialist for Engineering Training
1 week ago
We are seeking a skilled Technical Support Specialist to join our team at Prep Doctors. This is a fantastic opportunity for an experienced professional to utilize their technical expertise and customer service skills to support the training needs of new trainees.
About the Role:
- Communicate with new trainees, understand their training needs, and provide orientation and campus tours as required.
- Conduct high-level demos on equipment usage, assist trainees with troubleshooting, and report faulted equipment to designated staff.
- Work closely with other team members and departments to eliminate any barriers or challenges faced by trainees.
- Support the introduction of ACS trainees to practical lab settings, help them navigate online tools, and ensure a smooth transition into the training program.
Requirements:
- Degree in Engineering, preferably Electronics related Major
- Certificate in MS Access
- Bilingual (English/Arabic)
- Experience in Training Industry
- Excellent customer service skills
- Knowledge of IT Network administration for online portals is an Asset
What We Offer:
- A competitive salary of $60,000 - $80,000 per annum, depending on experience
- A dynamic and supportive work environment
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