Hotel Night Auditor

4 weeks ago


Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time
Job Summary

We are seeking a detail-oriented Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our hotel's front desk and guest services.

Key Responsibilities
  • Investigate and resolve guest complaints and claims in a professional and courteous manner.
  • Register arriving guests, assign rooms, and process group arrivals and departures.
  • Process room reservations, cancellations, and changes, as well as provide information on hotel facilities and services.
  • Exchange foreign currency and process guests' departures, calculate charges, and receive payments.
  • Balance cash and complete balance sheets, cash reports, and related forms.
  • Maintain an inventory of vacancies, reservations, and room assignments.
  • Follow emergency and safety procedures, and perform light housekeeping and cleaning duties as needed.
  • Provide exceptional customer service and respond to guest inquiries in a timely and professional manner.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Dependability, efficiency, and a strong work ethic.
Work Environment

Our hotel operates in a fast-paced environment, and our ideal candidate will be able to work effectively in this setting. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


  • Hotel Night Auditor

    1 month ago


    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Hotel Night Auditor Job DescriptionWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South.Key Responsibilities:Investigate and resolve guest complaints and claims in a professional and courteous manner.Register arriving guests, assign rooms, and process group arrivals and...

  • Hotel Night Auditor

    4 weeks ago


    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job SummaryWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our front desk and guest services.Key ResponsibilitiesInvestigate and resolve guest complaints and claims in a...

  • Hotel Night Auditor

    3 weeks ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Hotel Night AuditorJob Summary: We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a Hotel Night Auditor, you will be responsible for investigating complaints and claims, registering arriving guests, and resolving issues in a fast-paced environment.Key...

  • Hotel Night Auditor

    4 weeks ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Hotel Night AuditorJob Summary: We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a Night Auditor, you will be responsible for ensuring the accuracy of hotel transactions, investigating complaints, and providing exceptional customer service.Key...

  • Hotel Night Auditor

    4 weeks ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Hotel Night AuditorJob Summary: We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a Hotel Night Auditor, you will be responsible for investigating complaints and claims, registering arriving guests, and resolving issues in a fast-paced environment.Key...

  • Hotel Night Auditor

    1 week ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Hotel Night Auditor - Guest Experience SpecialistAbout the Job:We are seeking a highly motivated and detail-oriented Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a Hotel Night Auditor, you will be responsible for ensuring the accuracy and integrity of all financial transactions, including guest charges,...

  • Hotel Night Auditor

    3 weeks ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Hotel Night Auditor - Front Desk AssociateJob Summary: We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a Hotel Night Auditor, you will be responsible for ensuring the accuracy of hotel transactions, investigating complaints, and providing exceptional customer...

  • Hotel Night Auditor

    4 weeks ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Summary: We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our hotel's guest services.Key Responsibilities:Investigate and resolve guest complaints and claims in a fair and...


  • Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our hospitality staff, you will be responsible for ensuring the smooth operation of our hotel's front desk during night hours.Key ResponsibilitiesInvestigate complaints and claims from guests...

  • Hotel Night Auditor

    3 weeks ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Summary: We are seeking a detail-oriented Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our hotel during the night shift.Key Responsibilities:Investigate complaints and claims in a fair and timely manner.Register...

  • Hotel Night Auditor

    4 weeks ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job SummaryWe are seeking a detail-oriented Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our hotel's front desk and guest services.Key ResponsibilitiesInvestigate and resolve guest complaints and claims in a...


  • Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    About the RoleWe are seeking a skilled Hotel Night Auditor to join our team at Holiday Inn Express & Suites Woodstock South. In this role, you will be responsible for ensuring that all guests have an exceptional experience during their stay.

  • Hotel Night Auditor

    2 months ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Hospitality industry **Tasks**: - Investigate complaints and claims - Register arriving guests and assign rooms - Resolve complaints and claims - Process group arrivals and departures - Take, cancel and change room reservations - Provide...

  • hotel night auditor

    2 months ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearWork settingHospitality industryTasksInvestigate complaints and claims Register arriving guests and assign roomsResolve complaints and claims Process group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and...

  • hotel night auditor

    2 months ago


    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingHospitality industryTasksInvestigate complaints and claims Register arriving guests and assign roomsResolve complaints and claims Process group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide...


  • Woodstock, Canada STILES MOTEL Full time

    We are seeking a highly organized and detail-oriented Night Shift Supervisor to join our team at STILES MOTEL. As a Night Shift Supervisor, you will be responsible for overseeing the daily operations of the hotel during non-peak hours.About the RoleThe Night Shift Supervisor will be responsible for coordinating activities with other work units or...


  • Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Summary: We are seeking a detail-oriented and customer-focused individual to join our team as a Hotel Operations Coordinator. This role is responsible for ensuring the smooth operation of the front desk and providing exceptional service to our guests.Investigate and resolve guest complaints in a timely and professional mannerProcess guest arrivals and...

  • night supervisor

    3 months ago


    Woodstock, Canada 615163 NB Inc Full time

    Education: College/CEGEPExperience: 1 to less than 7 monthsTasksCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresPerform same duties as workers supervisedPrepare and submit reportsResolve work problems, provide technical advice and recommend measures to improve productivity and product qualityAssist...

  • night supervisor

    3 months ago


    Woodstock, Canada 615163 NB Inc Full time

    Education: Expérience: EducationCollege/CEGEPTasksCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresPerform same duties as workers supervisedPrepare and submit reportsResolve work problems, provide technical advice and recommend measures to improve productivity and product qualityAssist clients/guests with...