Laboratory Assistant
2 weeks ago
About LifeLabs
For over 50 years, LifeLabs has been a leading provider of laboratory diagnostic information and digital health connectivity systems in Canada. Our mission is to empower healthier Canadians through accessible, accurate, and innovative diagnostic services.
We operate Canada's first commercial genetics lab and the country's largest online patient portal, serving more than 8 million Canadians with their test results online. Every day, our team of over 6,000 professionals works together to provide high-quality testing and results that Canadians can trust.
We prioritize diversity, equity, and inclusion (DEI) to better serve the needs of our diverse workforce and communities. Our core values of caring, agility, teamwork, and customer-centered approach guide our actions and decisions every day, defining our team culture.
Job Description
This role involves working as a Laboratory Assistant, responsible for the specimen collection process from greeting patients to preparing specimens for transportation. This critical position supports patient care and business operations, allowing you to see the impact of your work on patients' lives.
You will be working at various Patient Service Centres (PSCs) in the Ridge Meadows and Tri-cities Region, requiring occasional solo work during staff breaks. The successful candidate must be available 7 days a week with 2 days off, working 20-37.5 hours per week.
Key Responsibilities
- Greet patients, request required information, explain the specimen collection process, and ensure they follow necessary test protocols.
- Perform phlebotomies, connect/disconnect holter monitors, 24-hour blood pressure monitoring, and ECG tracings.
- Collect special test samples, such as medical/legal drug screens, paternity tests, and clinical trials, documenting related information.
- Maintain client relationships by responding to inquiries and following up on requests.
- Enter patient demographics, requisition information, and other relevant details into the system.
- Prepare specimens for transport and testing.
Requirements
- Completion of a recognized Medical Laboratory Assistant program or equivalent experience in phlebotomy, intravenous infusion, or intravenous therapy.
- ECG training or experience is an asset.
- Proficient data entry skills.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently and as part of a team.
- Capacity to maintain the highest standards of patient privacy and confidentiality.
- Effective relationship-building with patients and healthcare providers.
Benefits and Rewards
LifeLabs offers a competitive compensation package, including:
- Hourly wage: $25.27-$30.05.
- Employee Group Benefits: comprehensive coverage for employees and their families.
- Retirement Savings Plan.
- Vacation and Wellness Days.
- Employee Wellness and Giving Programs.
- Professional development opportunities.
Our company prioritizes accessibility and accommodations, ensuring equal opportunities for all candidates throughout the recruitment and selection process. We encourage applicants to inquire about any accommodations needed.
As a valued member of our team, you will have access to resources, opportunities, and a collaborative environment that enables growth and success. Join us in empowering healthier Canadians and making a meaningful difference in people's lives.
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