Product Manager, Credit Card Portfolio

5 days ago

Toronto, Ontario, Canada Rogers Communications Full time
About the Role

Rogers Communications is seeking a highly skilled Product Manager to lead the development and management of our credit card portfolio. As a key member of our financial services team, you will be responsible for defining and prioritizing the credit card product roadmap and feature backlog, ensuring alignment with customer needs and business goals.

Key Responsibilities
  • Credit Card Product Development: Contribute to the ongoing management of the credit card portfolio by translating complex business strategies into product plans, requirements, and specifications.
  • Product Lifecycle Management: Lead the end-to-end lifecycle of credit card products and associated services, from ideation and development through to launch, evaluation, and iteration.
  • Cross-Functional Collaboration: Work closely with various teams, such as product development, marketing, legal, compliance, risk management, and operations, to coordinate efforts and ensure successful product launches.
  • Risk Assessment and Mitigation: Identify potential risks and develop mitigation strategies to minimize project delays or issues, ensuring compliance with relevant regulations and policies.
  • Business Case Analysis: Review new product requests to understand their impact on the company's profit and loss statement and provide recommendations to leadership accordingly.
  • Timeline Management: Monitor project timelines, proactively identify bottlenecks, and implement corrective actions to keep projects on track and within agreed-upon schedules.
  • Reporting and Documentation: Prepare regular progress reports, documentation, and presentations to update stakeholders and senior management on project status, risks, and mitigation plans.
  • Post-Launch Evaluation: Conduct post-launch evaluations to assess the success of credit card product launches, gather feedback, and identify areas for improvement.
  • Portfolio Analytics: Perform ongoing analytics tasks to ensure that our performance is on target, and/or our stakeholders have the information required to create business cases, scorecards, etc.
  • Competitive Intelligence: Gather and analyze information on competitors, identify market trends and opportunities, and provide strategic insights to guide business decision making.
Requirements
  • Minimum 3 years of credit card product experience at a Canadian financial institution, including experience with credit card insurance products.
  • Solid product management background, ideally in financial services, emphasizing credit card products. Experience in a digital-first banking setting is a plus.
  • Strong ability to analyze data and make decisions that drive product improvement and innovation.
  • Demonstrated ability to work effectively in cross-functional teams, with excellent communication skills suitable for liaising with both large teams and executives.
  • Minimum 3 years of experience in a cross-functional leadership role, with experience working with legal, compliance, marketing, and technology counterparts.
  • Proven capability to thrive in a fast-paced environment, with a knack for building robust business partnerships and navigating large organizations.
  • Holds a bachelor's degree or college diploma in a related field (e.g. marketing, finance, technology).

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