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Credit Card Product Lead
2 months ago
Are you ready to be part of a dynamic financial services organization? Rogers Bank, a subsidiary of a prominent Canadian telecommunications and media enterprise, is on the lookout for dedicated professionals to innovate and enhance financial offerings and customer experiences. The bank provides distinctive cash-back rewards and financing alternatives for purchases, leveraging advanced technology. If you are eager to make a significant contribution, this opportunity may be for you.
The Credit Card Product Lead plays a vital role in the prosperity of Rogers Bank's credit card offerings, tasked with collaborating across departments on all product-related initiatives. This position demands a comprehensive understanding of credit card services. Expertise in banking and insurance products is advantageous, along with the capability to work with diverse teams to ensure successful and timely product introductions.
Key Responsibilities:
- Product Management: Oversee the continuous development of the Rogers Bank credit card portfolio by establishing and prioritizing the product roadmap and feature backlog, ensuring alignment with customer expectations and organizational objectives. Convert intricate business strategies into actionable product plans and specifications.
- Lifecycle Management: Direct the complete lifecycle of credit card products and related services, from conception and development to launch, assessment, and refinement. Make informed product decisions that harmonize user requirements, technical limitations, and business goals.
- Collaborative Efforts: Partner closely with various teams, including product development, marketing, legal, compliance, risk management, and operations, to synchronize efforts and guarantee successful product launches.
- Risk Management: Recognize potential risks and devise strategies to mitigate them, ensuring adherence to applicable regulations and policies. Contribute to the establishment and maintenance of relevant controls.
- Financial Analysis: Evaluate new requests to understand their impact on profitability and provide strategic recommendations to leadership.
- Project Oversight: Track project timelines, proactively identify obstacles, and implement corrective measures to maintain project schedules.
- Documentation and Reporting: Generate regular updates, documentation, and presentations to inform stakeholders and senior management about project progress, risks, and mitigation strategies.
- Post-Launch Assessment: Conduct evaluations following product launches to measure success, gather feedback, and pinpoint areas for enhancement.
- Performance Analytics: Engage in ongoing analytics to ensure performance targets are met and provide stakeholders with necessary insights for business cases and scorecards.
- Market Analysis: Collect and assess information on competitors, identify market trends and opportunities, and offer strategic insights to inform business decisions.
- At least 3 years of experience in credit card product management within a Canadian financial institution, including familiarity with credit card insurance products.
- Strong background in product management, particularly in financial services, with an emphasis on credit card offerings. Experience in a digital-first banking environment is a plus.
- Exceptional analytical skills with the ability to make data-driven decisions that foster product enhancement and innovation.
- Proven track record of effective collaboration within cross-functional teams, possessing excellent communication skills suitable for engaging with both large teams and executives.
- A minimum of 3 years in a leadership role across functions, with experience collaborating with legal, compliance, marketing, and technology teams.
- Demonstrated ability to excel in a fast-paced setting, with a talent for building strong business relationships and navigating complex organizations.
- A bachelor's degree or college diploma in a relevant field (e.g., Marketing, Finance, Technology).
Schedule: Full time
Shift: Day
Contract Length: Not Applicable (Regular Position)
Travel Requirements: None
Posting Category/Function: Banking & Operations
At Rogers, we value a diverse workforce where equity and inclusion are fundamental to creating a sense of belonging for everyone. We embrace diversity, celebrate various perspectives, and strive to create environments that empower our employees to bring their authentic selves to work. All applicants will be considered, and we recognize the importance of providing equal opportunities for all candidates, including those with disabilities, throughout the recruitment process.
