Frontline Customer Service Representative
2 days ago
We are seeking a highly skilled Frontline Customer Service Representative to join our team at Tech Mahindra. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a timely and professional manner.
Salary
$45,000 - $60,000 per year
Responsibilities
- Respond to customer inquiries via phone, email, and chat platforms.
- Resolve customer complaints and issues in a fair and timely manner.
- Provide product information and promotions to customers.
Required Skills and Qualifications
- High school diploma or equivalent required.
- 1 year call center experience preferred.
- 1 year sales experience preferred.
- Excellent communication and problem-solving skills.
Benefits
- Comprehensive training program with opportunities for advancement.
- Competitive salary and benefits package.
- Opportunities for career growth and development.
Additional Information
- Must have reliable high-speed internet access (100 MBPS download minimum, 30 MBPS upload minimum).
- Must be able to pass a background check.
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