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Customer Service Representative

2 months ago


Anjou, Quebec, Canada Fortier Auto Full time

Job Summary:

Fortier Auto is seeking a highly motivated and organized individual to join our team as an Administrative Support Specialist. As a key member of our service department, you will be responsible for providing administrative support to ensure the smooth operation of our business.

Key Responsibilities:

  • Process and manage customer claims in a timely and efficient manner
  • Prepare and submit claims reports, ensuring accuracy and attention to detail
  • Monitor and track work-in-progress (WIP) according to company standards

Requirements:

  • Minimum 3 years of experience in a similar role
  • Experience with the Serti system
  • Bilingual

Work Schedule:

  • Monday to Thursday, 7am to 4:30pm
  • Friday, 7am to 1:30pm
  • Flexible schedule

Benefits:

  • Competitive salary and benefits package
  • Opportunity to work with a dynamic and experienced team

About Us:

Fortier Auto is a leading automotive dealership in the Montreal region, known for our commitment to excellence and customer satisfaction. We are seeking a highly skilled and motivated individual to join our team and contribute to our continued success.