Senior Banking Professional

5 days ago


Montreal, Quebec, Canada National Bank Full time

Overview:

National Bank is a dynamic and inclusive employer that offers a wide range of career opportunities for individuals who are passionate about serving clients and making a positive impact in their lives.

Salary: The estimated annual salary for this role is approximately $50,000-$70,000 based on industry standards and the location.

Job Description:

We are seeking an experienced Banking Advisor to join our team in Saint-Laurent, Quebec. As a Banking Advisor, you will play a key role in providing exceptional client service and ensuring the delivery of high-quality banking solutions.

Responsibilities include greeting clients, answering questions, helping clients use banking applications and ABMs, listening to clients' needs, resolving complex situations, offering transaction solutions, building lasting business relationships, ensuring client satisfaction, and referring clients to specialist colleagues when necessary.

Required Skills and Qualifications:

  • A college diploma (DEC) or equivalent
  • Customer service experience
  • Inclusive attitude and openness to diversity
  • Positive attitude and empathy for clients
  • Interest in technology and skilled in sharing knowledge
  • Ability to adapt to different situations
  • Fluency in English and French

Benefits:

National Bank offers a comprehensive benefits package, including competitive compensation, health and wellness program, flexible group insurance, generous pension plan, Employee Share Ownership Plan, Employee and Family Assistance Program, preferential banking services, and opportunities to get involved in community initiatives.

About Us:

National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives, and our core values of partnership, agility, and empowerment inspire us. We offer a barrier-free workplace that is accessible to all employees and strive to make our recruitment process fully accessible.



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