Account Associate Liaison

3 days ago


Montreal, Quebec, Canada Medavie Full time
Company Overview

Made up of a diverse team of professionals, Medavie is a national health solutions partner that puts people first in everything they do. With over 8,000+ employees, the company brings together a cross-section of life experiences and career expertise to create industry-leading solutions in insurance, primary care, and emergency medical services that impact millions of lives each year.

Job Description

This role as Account Associate Liaison will work closely with Account Executives and other operational teams to assist in the sale and retention of clients. The ideal candidate will have experience managing business relationships and be motivated to provide the highest level of customer service to clients, consultants, and advisors (brokers).

  • Managing inquiries including complex service inquiries of an urgent nature, coordinating resolution of escalated service concerns, and communicating results to the customer/advisor.
  • Maintaining strong relationships with clients, consultants, and brokers while providing support and handling their day-to-day inquiries.
  • Providing support to Account Executives and recognizing issues or opportunities that require their attention.
  • Involvement in account management at all stages of small group cycle: quotes, enrolment, service, and renewals.
  • Coordinating the installation/enrolment process for new groups and revisions; working with advisors to gather enrolment requirements, coordinating delivery of cards, booklets, and contract.
  • Leading presentations with Clients/Advisors.
  • Preparing renewal documentation received from underwriting for delivery/presentation, including rate spreadsheets, reports, covering letters, and revision quotes.
  • Providing Group Administrator training via telephone or face-to-face.
  • Assisting with the group quotation process, including review/follow-up of specifications, coordinating with underwriting throughout the rate calculation process, preparing proposal documents and/or presentations, maintaining timeline commitments, and completing all tracking requirements.


  • Montreal, Quebec, Canada Azran Full time

    About Azran LawyersAzran Lawyers, located in the historic Old Montreal area, is seeking a skilled Legal Associate to join their dynamic team.As a key member of the firm's operations, you will play a pivotal role in managing the company's legal affairs, working closely with experienced lawyers and other team members to deliver high-quality services to...


  • Montreal, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time

    Job DescriptionWe are seeking a highly motivated and culturally sensitive Community Outreach Liaison to join our team at the Cree Board of Health and Social Services of James Bay (CBHSSJB).About the RoleThe successful candidate will work closely with community members, healthcare professionals, and other stakeholders to promote health education, prevention,...


  • Montreal, Quebec, Canada YES Nunavik Full time

    Job SummaryA rewarding opportunity awaits an experienced professional to join our team as a Urban Inuit Liaison Specialist. Reporting to the Director of Reaching Home and Urban Inuit, this permanent position offers a chance to make a meaningful impact in the lives of urban Inuit.About MakivvikMakivvik is a trusted political organization with a rich history...


  • Montreal, Quebec, Canada eTeam Full time

    About eTeameTeam is a leading recruitment agency specializing in connecting businesses with top talent.Salary: $65,000 - $85,000 per year, depending on experienceJob SummaryWe are seeking a highly motivated Senior Account Strategist to join our team. The successful candidate will be responsible for building and maintaining strong relationships with clients,...


  • Montreal, Quebec, Canada eTeam Full time

    About the RoleeTeam is seeking a seasoned Senior Account Development Manager to join our team in Montreal, QC Canada. This exciting opportunity allows you to make an impact by connecting businesses with top talent while fostering meaningful client relationships.Job SummaryWe are looking for a highly skilled and experienced Account Development Manager to lead...


  • Montreal, Quebec, Canada Randstad Canada Full time

    About the Role">This Financial Operations Associate position in Ville Saint-Laurent is an exciting opportunity for a detail-oriented individual to join our team. The successful candidate will be responsible for managing accounts payable and receivable, communicating with various departments regarding these matters, and reconciling bank statements and...


  • Montreal, Quebec, Canada St-Amour & Associates, Senc. Full time

    Role OverviewWe are seeking an experienced Key Account Development Specialist to join our dynamic team at St-Amour & Associates, Senc.Job DescriptionThe successful candidate will be responsible for leading and overseeing a portfolio of key accounts, including Costco. This includes ensuring customer satisfaction and driving sales growth through effective...


  • Montreal, Quebec, Canada Lightspeed Full time

    We are seeking a highly skilled Accounts Receivable Associate and Collections Specialist to join our team in Montreal. Reporting to the Team Lead, you will be responsible for customer-facing communication regarding overdue account balances.Key responsibilities include submitting invoices to clients' portals such as Coupa, SAP, Ariba, Catalyst, applying wire...

  • Media Director

    1 month ago


    Montreal, Quebec, Canada GroupM Full time

    About the RoleIn this dynamic leadership position, you will serve as the primary liaison between our esteemed clients and the media community. Your expertise will be instrumental in shaping strategic direction, providing input for media plans, and ensuring seamless execution.Key Responsibilities:Develop and execute comprehensive media strategies that...


  • Montreal, Quebec, Canada State Street Full time

    Company OverviewWe are a leading provider of financial services to institutional investors, with a reputation for delivering innovative solutions and exceptional client support. Our team is dedicated to helping our clients safeguard and steward their investments.Salary: $120,000 - $180,000 per yearThis role offers a highly competitive salary package,...


  • Montreal, Quebec, Canada St-Amour & Associates, Senc. Full time

    About the RoleWe are seeking a highly skilled ACCA Senior Accountant to join our team at St-Amour & Associates, Senc. in Montreal, Quebec.Key Responsibilities:Ensure accuracy and integrity of accounting information through daily tasks, including preparation of journal entries, invoicing, and reconciliations.Manage cash flow requirements, including daily...


  • Montreal, Quebec, Canada St-Amour & Associates, Senc. Full time

    Overview">We are seeking an experienced Key Account Director to join our team at St-Amour & Associates, Senc. in Canada.This role will involve overseeing a portfolio of national retail chains, including Costco, Walmart, and Giant Tiger.">Salary">The estimated annual salary for this position is between $80,000 - $120,000 CAD, depending on experience.This...


  • Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    SG Société Générale de Surveillance SA is a global organization with a strong presence in the Americas. Our core mission involves delivering sound financial reports, supporting Business Units, Service Units, and General Management with financial and strategic steering. We scrutinize business plans, offer advice on efficient use of capital, liquidity, and...


  • Montreal, Quebec, Canada Commsoft Technologies - Fidelio Full time

    We are seeking a highly motivated Digital Marketing Associate to join our team at Commsoft Technologies - Fidelio. As a key member of our marketing department, you will play a crucial role in executing our ERP marketing strategy.Company OverviewAt Commsoft Technologies - Fidelio, we support Small and Medium-sized Enterprises (SMEs) in their growth by...


  • Montreal, Quebec, Canada Randstad Full time

    Job DescriptionAt Randstad, we are seeking a highly skilled Financial Risk Manager - Accounts Receivable to join our team. As a key member of our finance department, you will play a critical role in safeguarding the financial health of the company.**Responsibilities:**Manage the credit and collections process to ensure timely and efficient collection of...


  • Montreal, Quebec, Canada St-Amour & Associates, Senc. Full time

    We are seeking an experienced Key Account Manager for the province of Quebec, a key region in our national sales strategy.About the RoleThis position will be responsible for developing and maintaining relationships with key accounts in the hardware, grocery, and pharmacy sectors, focusing on increasing sales of our brand portfolio.Sales Growth: Increase...


  • Montreal, Quebec, Canada National Bank Full time

    We are seeking a highly motivated and detail-oriented Commercial Financing Development Associate to join our team at National Bank. As an Analyst intern, you will work collaboratively with our Financing Solutions Managers and Account Managers in providing financing to our corporate clients.This role offers the opportunity to gain hands-on experience in...


  • Montreal, Quebec, Canada David Aplin Recruiting Full time

    We are seeking a highly skilled Client Service Associate to join our team at David Aplin Recruiting. This is a 1-year contract position with potential for extension, providing an excellent opportunity for candidates to gain valuable experience in the financial services industry.The ideal candidate will have 1-3 years of call center experience, preferably in...


  • Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    About SGS Société Générale de Surveillance SAWe are seeking an experienced Asset and Liability Management Expert to join our team in a challenging role that requires strong analytical skills, financial knowledge, and excellent communication abilities.Company Overview:SGS Société Générale de Surveillance SA is a global organization with a local...


  • Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    Job SummaryThe Risk Management Expert for Asset and Liability Modeling will be part of the Finance Department of Global Banking and Investor Solutions (GBIS), a global organization with a local presence. Our core mission involves delivering sound financial reports, supporting Business Units, Service Units and General Management with financial and strategic...