Senior Account Strategist

3 days ago


Montreal, Quebec, Canada eTeam Full time

About eTeam

eTeam is a leading recruitment agency specializing in connecting businesses with top talent.

Salary: $65,000 - $85,000 per year, depending on experience

Job Summary

We are seeking a highly motivated Senior Account Strategist to join our team. The successful candidate will be responsible for building and maintaining strong relationships with clients, identifying opportunities to expand services within existing accounts, and collaborating with the sales and marketing team to generate leads and grow the client base.

Key Responsibilities

  • Client Relationship Management: Develop and maintain strategic relationships with key clients, ensuring satisfaction with recruiting services and regular communication to understand evolving business needs.
  • Sales and Business Development: Identify new business opportunities, develop and deliver compelling proposals and presentations, and collaborate with the sales and marketing team to generate leads and grow the client base.
  • Recruitment Coordination: Partner with the recruiting team to ensure timely and effective delivery of qualified candidates, provide clients with updates on the status of job orders and candidate pipelines, and review client requirements to ensure a deep understanding of job specifications.
  • Market Research and Insights: Stay informed about industry trends, labor market conditions, and competitive analysis, and share market insights with clients to guide strategic staffing decisions.
  • Reporting and Documentation: Maintain accurate and up-to-date client account records in the CRM system, generate reports on account performance and placement statistics, and prepare for and participate in regular account review meetings.
  • Problem Solving and Issue Resolution: Proactively address and resolve client concerns regarding recruiting services and act as a liaison between clients and the recruiting team to address challenges or feedback.

Qualifications

  • Bachelor's degree in Business, Human Resources, or a related field (preferred)
  • Proven experience in account management, sales, or recruiting services (2+ years preferred)
  • Strong understanding of recruitment processes and staffing solutions
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to work independently and manage multiple accounts effectively
  • Proficiency in CRM software and Microsoft Office Suite
  • Goal-oriented mindset with a focus on client success and revenue growth

Competencies

  • Client-focused and solution-driven approach
  • Strong organizational and time management skills
  • Ability to thrive in a fast-paced, target-driven environment
  • Analytical thinking and problem-solving abilities


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