Store Ambassador

4 weeks ago


Richmond, British Columbia, Canada PVH Full time

Design Your Future at PVH

As a Store Ambassador, you will be responsible for creating an emotional connection between our customers and the brand. You will assist with leading the effort to exceed expectations, provide exceptional service, and display passion for our brand.

Responsibilities

Customer Experience

  • Lead the effort to greet and offer assistance to every customer; provide real-time coaching to associates.
  • Execute replenishment ensuring sales floor inventory levels and size availability align with brand standards; collaborate with management on remerchandising decisions due to sell-through and available backstock.
  • Encourage and help associates maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
  • Prioritize delivering an exceptional customer experience throughout the store and always place our customer first; ask our customers for feedback and convey business opportunities to the Store Manager.
  • Resolve customer concerns quickly while exceeding expectations.

Commitment to Efficiency

  • Lead the execution of shipment processing, replenishment, pricing, and visual/marketing directives in alignment with brand standards; achieve or exceed the brand's UPH processing standards.
  • Assist in leading merchandising execution, filling in based on sell-through and collaborating with management on new arrival merchandising decisions.
  • Enforce all company tools, policies, and procedures; assist with loss prevention training and coach associates to maintain awareness and report concerns.
  • Assist with effective scheduling to support payroll strategies and budgets.

Associate Morale

  • Motivate and inspire associates to achieve sales goals and uphold brand standards; contribute to the recruiting and onboarding of talent to ensure a best-in-class team.
  • Demonstrate a sense of pride, commitment, and passion for the brand and our customers; treat customers and store team professionally, courteously, and respectfully.
  • Celebrate and embrace individuality, inclusion, and partnership; build relationships and seek out feedback for continuous self-development.
  • Embrace innovation, change, and company initiatives; work collaboratively to accomplish brand goals and objectives.

Qualifications

  • Minimum of 2 years of retail experience required.
  • High school graduate/equivalent preferred.
  • Flexible schedule required including nights, weekends, and overnight shifts; some travel may be requested.
  • Excellent communication and time management skills.
  • Ability to walk, stand, bend, reach, and squat for prolonged periods, and carry up to 20 pounds.

PVH currently provides base salary ranges for all positions on job advertisements in the province of British Columbia based on local requirements. These ranges are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors including but not limited to qualifications, geographic location, and other relevant skills. PVH is committed to providing a market-competitive total rewards package to eligible associates, which includes a comprehensive insurance plan and RRSP-matching contributions for full-time associates, designed to meet the varied needs of our associates and help them save for retirement. We also offer career growth opportunities, empowering our associates to design their future at PVH.

PVH Canada Inc. shall notify its employees and the public about the availability of accommodation for applicants with disabilities and its recruitment process.



  • Richmond, British Columbia, Canada Ikea Full time

    About the RoleAs a Sales Floor Ambassador at IKEA, you will be the face of our brand, providing exceptional customer service and ensuring a seamless shopping experience for our customers. Your attention to detail and ability to multitask will be essential in maintaining a well-organized and attractive sales floor.Key ResponsibilitiesAct as an IKEA Ambassador...


  • Richmond, British Columbia, Canada Pandora Jewelry Full time

    About the Role:The Seasonal Sales Associate will be the ultimate Pandora brand ambassador. You will be responsible for delivering a world-class customer experience, exceeding sales goals, and continually finding innovative ways to engage and attract our customers. Our customers will feel your passion when you share product knowledge and inspire them to style...


  • Richmond, British Columbia, Canada Giorgio Armani Full time

    Armani Exchange is a leading luxury fashion group with a global presence. We design, manufacture, distribute, and retail fashion and lifestyle products under our brand names: Giorgio Armani, Emporio Armani, and A|X Armani Exchange.We are currently seeking highly motivated Retail Sales Ambassadors to join our team on a temporary basis.The successful candidate...


  • Richmond, British Columbia, Canada Indigo Books & Music Full time

    Job Description:At Indigo Books & Music, we're dedicated to creating exceptional experiences for our customers. As a Customer Experience Ambassador, you'll play a vital role in cultivating an environment that promotes authentic employee and customer interactions. Your mission will be to inspire and connect with our customers through the stories you tell,...

  • Store Ambassador

    4 weeks ago


    Richmond, British Columbia, Canada PVH Full time

    Design Your Future at PVHAs a Floor Supervisor at PVH, you will be responsible for creating an emotional connection between our customers and the brand. You will assist with leading the effort to exceed expectations, provide exceptional service, and display passion for our brand.Key Responsibilities:Lead the effort to greet and offer assistance to every...


  • Richmond, British Columbia, Canada Brand Momentum Full time

    Job Summary: As a Customer Experience Ambassador at Brand Momentum, you will have the opportunity to engage with customers, providing product information and encouraging purchases. This role requires strong communication and customer service skills, as well as the ability to understand and effectively communicate the benefits of our...


  • Richmond, British Columbia, Canada Ikea Full time

    About UsAt IKEA, we strive to create a better everyday life for the many people. Our goal is to provide a positive and joyful experience for all our customers and visitors.Job OverviewWe are seeking a highly skilled Customer Experience Ambassador to join our team. As a key member of our Customer Relations department, you will be responsible for ensuring that...


  • Richmond, British Columbia, Canada Giorgio Armani Full time

    As a Customer Experience Ambassador with Giorgio Armani Canada Corporation, you will be part of a diverse team who collaborate to drive sales and provide an exceptional client experience that represents the brand.Your ability to combine entrepreneurial spirit, passion for the brand, exemplify the company's values and knowledge of the luxury/retail business...


  • Richmond, British Columbia, Canada Giorgio Armani Full time

    About the RoleWe are seeking a skilled Sales Experience Ambassador to join our team at Giorgio Armani. As a Client Advisor, you will be responsible for driving sales and providing an exceptional client experience that represents the brand.Job OverviewThe successful candidate will have a strong entrepreneurial spirit, passion for the luxury retail business,...

  • Store Manager

    4 weeks ago


    Richmond, British Columbia, Canada Pandora Full time

    As a Store Manager at Pandora, you will be the ultimate brand ambassador, fully immersing yourself in our culture, product, and exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of...

  • Store Manager

    4 weeks ago


    Richmond, British Columbia, Canada Pandora Full time

    As a Store Manager at Pandora, you will be the ultimate brand ambassador, fully immersed in our culture, product, and values. You will take immense pride in delivering exceptional customer experiences and lead a team of talented individuals to achieve sales targets and KPIs.About the Role:The Store Manager will be responsible for creating a high-performance...

  • Sales Associate

    2 days ago


    Richmond, British Columbia, Canada Pandora Full time

    We are seeking an experienced Sales Associate to join our team as a brand ambassador. As a representative of Pandora, you will be responsible for delivering an exceptional customer experience, meeting sales goals, and building strong relationships with our customers.About the Role:Develop and maintain a deep understanding of Pandora's products and brand...

  • Floor Supervisor

    4 weeks ago


    Richmond, British Columbia, Canada PVH Full time

    Design Your Future at PVHFloor Supervisors are brand ambassadors responsible for creating an emotional connection between our customers and the brand. They assist with leading the effort to exceed expectations, provide exceptional service, and display passion for our brand.Responsibilities:Leads the effort to greet and offer assistance to every customer;...


  • Richmond, British Columbia, Canada Canadian Tire Corporation Full time

    Key ResponsibilitiesOversee the execution of customer experience and resolve customer concerns in a timely manner.Meet established service level agreements for in-store services and order fulfillment.Provide an exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.Store...


  • Richmond, British Columbia, Canada Save-On-Foods Full time

    Located in Western Canada, Save-On-Foods is a renowned grocery retail company with over 175 stores and nearly 22,000 team members. Embracing its core values of service, people, innovation, fun, and integrity, the company has earned a reputation for having a World Class Team that consistently exceeds customer expectations.We are seeking a highly motivated...

  • Store Manager

    3 weeks ago


    Richmond, British Columbia, Canada Pandora Full time

    As a Store Manager at Pandora, you will be the ultimate brand ambassador, fully immersed in our culture and product. Your role will be to deliver exceptional customer experiences, coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates, and drive sales to new heights.About the Role:Dare to develop a store culture that shines...

  • Store Manager

    4 weeks ago


    Richmond, British Columbia, Canada Pandora Full time

    As a Store Manager at Pandora, you will be the ultimate brand ambassador, fully immersed in our culture, product, and exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store...

  • Store Manager

    4 weeks ago


    Richmond, British Columbia, Canada Pandora Full time

    As a Store Manager at Pandora, you will be the ultimate brand ambassador, leading a team of talented individuals to deliver exceptional customer experiences. With a passion for our brand and a drive for success, you will create a high-performance selling environment that exceeds shopper expectations. Your ability to coach and inspire your team will be key in...


  • Richmond, British Columbia, Canada Sport Chek Full time

    About the Role We are seeking a highly skilled Store Manager to lead our team at Sport Chek, providing exceptional customer service and operational excellence. As a key member of our store leadership team, you will be responsible for delivering results-driven sales growth, ensuring a high level of customer satisfaction, and fostering a positive work...


  • Richmond, British Columbia, Canada Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide...