Customer Service Ambassador

15 hours ago


Richmond, British Columbia, Canada Save-On-Foods Full time

Located in Western Canada, Save-On-Foods is a renowned grocery retail company with over 175 stores and nearly 22,000 team members. Embracing its core values of service, people, innovation, fun, and integrity, the company has earned a reputation for having a World Class Team that consistently exceeds customer expectations.

We are seeking a highly motivated Customer Service Ambassador to join our team at the Garden City location in Richmond, BC.

The ideal candidate will have up to 16 hours of availability per week and be responsible for:

  • Providing exceptional customer service by going the extra mile to ensure customer satisfaction;
  • Operating a cash register efficiently and accurately;
  • Sharing product knowledge with customers to enhance their shopping experience;
  • Maintaining a well-stocked and visually appealing department;
  • Selecting and displaying only the freshest products;
  • Handling customer inquiries and resolving issues in a professional manner;
  • Cleaning equipment and work areas to maintain a safe and sanitary environment.

To succeed in this role, you will require:

  • A passion for delivering outstanding customer service and providing a positive shopping experience;
  • A strong work ethic and ability to work independently with minimal supervision;
  • Integrity, enthusiasm, and a willingness to go above and beyond to meet customer needs;
  • Retail customer service experience (an asset).

We offer a competitive compensation package, including a salary range of $17.40 - $21.00 per hour, paid every Friday. Our benefits include team member offers and discounts, benefits and pension eligibility, wellness and team member assistance programs, educational reimbursement and scholarship opportunities, and chances to learn and grow within the company. At Save-On-Foods, we value our team members and strive to provide a supportive and inclusive work environment.



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