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Technical Support Specialist

2 months ago


Calgary, Alberta, Canada Tech Quest Solutions Inc Full time
Job Title: Technical Support Specialist - Information Technology

We are seeking a highly skilled Technical Support Specialist to join our team at Tech Quest Solutions Inc. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.

Key Responsibilities:
  • Technical Support: Provide technical support to clients and internal teams via phone, email, and in-person.
  • Problem-Solving: Analyze and resolve technical issues related to computer systems, networks, and software.
  • Documentation: Maintain accurate and detailed records of technical issues and resolutions.
  • Training: Provide training and guidance to clients and internal teams on technical procedures and best practices.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a technical support role.
  • Language: English.
  • Work Setting: Willing to relocate and relocation costs covered by employer.
What We Offer:
  • Relocation Assistance: We cover relocation costs for the right candidate.
  • Opportunities for Growth: We offer opportunities for professional growth and development.
  • Collaborative Environment: We have a collaborative and dynamic work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.