Quality Director
4 weeks ago
Career Opportunities with Overseas Adventure Travel
We are seeking a dedicated and passionate Quality Director to join our team.
About the Role
- Lead the quality of our escorted tours and deliver exceptional experiences to our travelers.
- Provide in-depth information about destinations, programs, and schedules.
- Understand traveler expectations and focus on their enjoyment of the trip.
- Reconfirm services with vendors and maintain a cordial relationship.
- Listen to passenger feedback and communicate with our office.
What We Offer
- Competitive daily rates
- Gratuity: $6 - $8 /person/day (average group size: 35 pax)
- Excellence Incentive: Additional 35% of your base salary
Requirements
- 3 to 5 years of experience guiding tours in destinations such as Halifax, Baddeck, Charlottetown, Saint John, Quebec City, Montreal, and St.John's.
- Passion for destinations, its people, culture, and traditions.
- Ability to connect travelers with locals and provide knowledge of history, everyday life, nature, and culture.
- Flexibility, teamwork, and leadership skills.
- Ability to make quick decisions to address last-minute changes.
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