Operations Manager
2 days ago
About the Role:
Sephora is seeking a highly skilled and experienced Operations Manager to join our team. As a key member of our store operations team, you will be responsible for leading and managing all aspects of store operations, including inventory management, visual merchandising, supply management, and performance assessment and development.
Key Responsibilities:
- Inventory Management: Manage the inventory of the store, including shipping, receiving, and returning merchandise, cycle counting, and ensuring that all processes are completed within company guidelines and timeframes.
- Visual Merchandising: Manage the merchandising concepts and on-stage visuals to ensure they are within company standards. Manage all in-house and/or third-party cleaning crews to ensure they are adhering to agreed-upon standards.
- Supply Management: Manage the process of maintaining appropriate budget and quantity of supplies, testers, and samples for the store.
- Performance Assessment & Development: Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
- Client Engagement: Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.
- Budget Strategy: Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.
Requirements:
- One to three years' experience in a similar role at a similar volume store or equivalent internal experience.
- Proven ability to influence peers and provide feedback.
- Strong store operations skills.
- Effective time management and problem-solving skills.
About Sephora:
Sephora is a leading beauty retailer that offers a wide range of high-quality beauty products and services. We are committed to providing our customers with an exceptional shopping experience and to helping them achieve their beauty goals. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who are passionate about beauty and customer service.
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