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Restaurant Operations Manager

2 months ago

Kindersley, Canada Highway Host Curry House Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Highway Host Curry House. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food preparation and service staff
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure efficient service delivery
  • Quality Control and Assurance
    • Estimate ingredient and supply requirements for meal preparation
    • Ensure that food and service meet quality control standards
    • Address customer complaints or concerns in a professional and courteous manner
  • Administrative and Reporting
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports on restaurant performance and operations
  • Team Management
    • Supervise and check delivery of food trolleys
    • Establish work schedules and ensure that staff are aware of their responsibilities
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a similar role
  • Work Environment
    • Fast-paced environment with tight deadlines
    • Combination of sitting, standing, and walking
  • Personal Qualities
    • Client focus and excellent oral communication skills
    • Efficient interpersonal skills and flexibility
    • Dependability and ability to work under pressure
Working Conditions

This is a permanent position with a 40-hour workweek. The language of work is English.