Technical Support Specialist

4 weeks ago


Surrey, British Columbia, Canada Columbia Currency Exchange Full time

Columbia Currency Exchange is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users. Your primary duties will include:

Key Responsibilities
  • Monitoring and maintaining the performance of our computer systems and networks
  • Responding to user inquiries and resolving technical issues in a timely and professional manner
  • Collaborating with our development team to identify and implement solutions to technical problems
  • Providing training and guidance to users on the effective use of our systems and applications
  • Documenting and maintaining a comprehensive log of technical issues and resolutions

Requirements

  • College/CEGEP degree in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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