Technical Support Specialist
4 weeks ago
Job Summary: We are seeking a skilled Technical Support Specialist to join our team at BC Ltd. The successful candidate will provide technical assistance to users experiencing difficulties with computer systems, networks, and software.
Key Responsibilities:
- Respond to user inquiries and provide solutions to technical issues
- Consult technical manuals and other resources to research and implement solutions
- Provide training and guidance to users on computer systems and software
- Collect and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and software
- Supervise other technical support workers in the group
Requirements:
- Secondary (high) school graduation certificate
- Experience an asset
- Permanent position
- 40 hours per week
- English language
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