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Medical Clinic Receptionist

2 months ago


Winnipeg, Manitoba, Canada DAKOTA MEDICAL CORPORATION Full time
Job Title: Medical Clinic Receptionist

We are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Dakota Medical Corporation.

Job Summary:

The Medical Clinic Receptionist will be responsible for providing exceptional customer service to patients, families, and healthcare professionals. This role will involve greeting patients, directing them to the appropriate contacts or service areas, and providing basic information to clients and the public.

Key Responsibilities:
  • Greet patients and families, and direct them to the appropriate contacts or service areas.
  • Provide basic information to clients and the public, including answering questions and resolving issues.
  • Obtain and process information required to provide customer service, such as patient demographics and medical history.
  • Operate the switchboard or telephone system, answering and directing calls as needed.
  • Order office supplies and maintain a clean and organized workspace.
  • Record and relay information, such as appointment schedules and test results.
  • Schedule and confirm appointments, and send reminders to patients as needed.
  • Send invoices and maintain accurate records of patient payments.
  • Maintain work records and logs, including patient files and medical records.
  • Receive and issue payments, and perform other financial tasks as needed.
  • Perform clerical duties, such as filing and sorting mail, and distributing documents to staff members.
  • Answer telephone calls and relay messages to staff members, and arrange teleconferences as needed.
  • Calculate billing charges and maintain accurate records of patient payments.
  • Monitor mobile radio or telephone, and provide directory assistance as needed.
  • Provide emergency services, such as responding to medical emergencies or providing first aid.
  • Relay service to persons with disabilities, and provide other support as needed.
Requirements:
  • Secondary (high) school graduation certificate.
  • Will train.
  • Or equivalent experience.
Work Environment:

The Medical Clinic Receptionist will work in a fast-paced healthcare environment, interacting with patients, families, and healthcare professionals on a daily basis.

Benefits:
  • Dental plan.
  • Health care plan.
  • Long-term care insurance.
  • Wellness program.
Language:

The primary language of communication for this role is English.

Work Schedule:

The Medical Clinic Receptionist will work 40 hours per week, with a regular schedule and occasional overtime as needed.