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Mental Health Therapist, First Call Care Expert
2 months ago
As Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders, Homewood Health is dedicated to delivering exceptional service excellence and promoting a culture of integrity, collaboration, and innovation.
The RoleWe are seeking a highly skilled Mental Health Therapist to join our team at Homewood Health. In this role, you will be part of a collaborative team focused on delivering seamless services and programs to our clients and customers.
Job Responsibilities:- Deliver EFAP Services: Provide confidential counselling, case management, direct clinical services, and assessments as assigned.
- Telephonic Assessments: Conduct quick and effective telephonic assessments via calls on queue and through Meet Now function on issues related to client behavior and emotional health.
- Client Support: Offer tangible strategies that clients can implement on their own to address their concerns.
- Case Management: Receive case assignments, establish treatment plans, complete case progress notes, and determine case closure under the supervision of the Clinical Manager.
- Risk Assessments: Conduct risk assessments and support suicide or other risk prevention interventions as needed.
- Documentation: Complete intervention notes and tracking documents as required.
- Service Delivery: Maintain established service levels and direct service targets.
- Collaboration: Work collaboratively with colleagues to ensure timely and effective service delivery.
To be successful in this role, you will need:
- A Master's degree in Counselling, Social Work, or Psychology.
- Registration in good standing with a relevant governing body (Social Worker, Psychologist, Marriage & Family Therapist, or Canadian Certified Counsellor).
- 2-3 years' clinical experience with a continuum of mental health and situational problems, including experience and training in solution-oriented and/or cognitive behavioral short-term therapies.
- Crisis hotline, telephonic counselling, and/or EFAP experience is preferred.
- Excellent verbal and written communication and active listening skills in both French and English.
- Skilled in risk assessment, online research, and resourcefulness in locating emergency and community resources across Canada.
- Empathetic to client concerns with exceptional customer service delivery.
We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience, as well as opportunities for professional growth and development in a dynamic and supportive work environment.
About Our CompanyHomewood Health is an equal opportunity employer committed to employment accessibility, diversity, equity, and inclusion. We encourage applications from members of equity-seeking groups, including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
