Executive Hotel Operations Manager
4 weeks ago
Are you looking for a career opportunity that combines hospitality and leadership skills? Easton's Group of Hotels is seeking an experienced Assistant Executive Housekeeper to join our team at the Holiday Inn Toronto International Airport.
About the Job
We are committed to providing exceptional guest experiences, and as a key member of our housekeeping team, you will play a critical role in ensuring the cleanliness and maintenance of our hotel rooms and public areas. Your responsibilities will include:
- Assisting in managing the day-to-day activities of the housekeeping department, including scheduling employees to ensure proper coverage;
- Monitoring performance and recommending or initiating disciplinary actions as needed;
- Ensuring all staff is properly trained and has the tools and equipment needed to effectively carry out their job duties;
- Scheduling routine inspections of all guest rooms and public areas to ensure they are clean and in good repair;
- Communicating with guests to resolve any issues or concerns;
- Assisting in controlling expenses and minimizing waste in all areas of housekeeping.
About You
To be successful in this role, you will need to have:
- A minimum of one year of leadership experience within a housekeeping department;
- Strong communication and customer service skills, as you will be interacting with guests frequently;
- The ability to work independently and as part of a team to achieve excellent guest satisfaction ratings.
What We Offer
In addition to competitive compensation, we offer a comprehensive benefits package, including health, vision, and dental coverage, wellness days, employee social events, on-site parking, and more.
Salary: $65,000 - $80,000 per year
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