Hotel Front Desk Clerk

2 weeks ago

Kelowna, British Columbia, Canada The Chinook Motel and Oasis Motor Inn Full time

Job Title: Hotel Front Desk Clerk

Job Summary: We are seeking a skilled Hotel Front Desk Clerk to join our team at The Chinook Motel and Oasis Motor Inn. As a Hotel Front Desk Clerk, you will be responsible for providing exceptional customer service, registering arriving guests, and processing group arrivals and departures.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer service

Work Conditions and Physical Capabilities:

  • Attention to detail

Personal Suitability:

  • Client focus
  • Organized
  • Team player

Work Information:

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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