Front Desk Hotel Clerk

4 weeks ago


West Kelowna, British Columbia, Canada ALBERTA LTD Full time
Job Title: Front Desk Hotel Clerk

At ALBERTA LTD, we are seeking a highly motivated and detail-oriented Front Desk Hotel Clerk to join our team. As a Front Desk Hotel Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the overall cleanliness and organization of the front desk area.

Key Responsibilities:
  • Provide excellent customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Handle room reservations, check-ins, and check-outs, ensuring accuracy and efficiency in all transactions.
  • Maintain the front desk area, including the reception desk, lobby, and surrounding areas, to ensure a clean and welcoming environment for guests.
  • Perform various administrative tasks, such as answering phone calls, responding to emails, and completing paperwork.
  • Work collaboratively with other hotel staff to ensure seamless operations and excellent guest experience.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a hotel or hospitality setting an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Physical stamina to perform tasks that require standing, walking, and lifting.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a team of dedicated professionals who are passionate about delivering exceptional guest experiences.


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