Hotel Front Desk Associate

2 weeks ago


Kelowna, British Columbia, Canada The Chinook Motel and Oasis Motor Inn Full time

We are seeking a skilled Hotel Front Desk Associate to join our team at The Chinook Motel and Oasis Motor Inn. The ideal candidate will be responsible for providing exceptional customer service, registering arriving guests, and assigning rooms.

Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about local attractions
  • Process guests' departures and receive payments
  • Maintain an inventory of vacancies and room assignments
  • Follow emergency and safety procedures
  • Perform clerical duties and answer telephone calls

Requirements:

  • Attention to detail
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Organized and team-oriented


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