Property Claims Examiner
4 days ago
Aviva is a leading insurance company that values flexibility and collaboration. Our team works together to provide outstanding customer service while controlling indemnity spend and expenses.
Job SummaryWe are seeking a Property Claims Examiner - Adjuster to join our National Property Claims team. In this role, you will be responsible for the oversight and management of third-party adjusted claims and direct-handled claims.
Key Responsibilities- Manage a portfolio of examining and direct-handle property claims, with a percentage share based on demand.
- Resource field work to be completed by IA by setting clear expectations and timelines, and managing the file through to completion.
- Arrange market calls or work with various insurers on subscription claims.
- Prepare and present a complete file strategy, coverage analysis, disposition, and business case.
- Investigate claims by reviewing IA reports and specialists to acquire facts and information for analyzing the loss.
- Review and compile facts, policies, technical reports, analyze estimates, value of claim, and settle claims.
- Communicate claim adjustments via written reports to all parties, based on policy wording and circumstances surrounding the loss.
- Provide outstanding service to customers.
- Responsible for data accuracy and issuing payments to vendors, insureds, and specialists.
- Ensure all correspondence is completed in a timely and effective manner, including creating Critical Path Letters, Proof of Losses, and Reservation of Rights letters, etc.
- Detailed knowledge of the property insurance industry.
- At least 5+ years of commercial and residential property experience.
- Strong construction knowledge.
- Strong digital literacy.
- Strong solid understanding of property insurance case law.
- Detailed knowledge of a variety of property coverage wordings.
- Some basic accounting skills.
- Outstanding communication and negotiation skills.
- Excellent report writing skills.
- Licensing in NB, PEI & NFLD (asset).
- A compelling rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- A vacation package starting at 4 weeks.
- Outstanding career development opportunities.
- Support for professional development education.
The estimated salary for this role is $80,000-$120,000 per year, depending on experience. Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged.
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