Claims Specialist

2 days ago


Edmonton, Alberta, Canada Peace Hills Insurance Full time

We are seeking an experienced Property Claims Advisor to join our team at Peace Hills Insurance. As a valued member of our claims department, you will play a critical role in evaluating and settling claims arising under personal lines, commercial policies, and other related coverage.

About the Role

This is a full-time, permanent position based in our office location. You will report directly to the Property Claims Manager and be responsible for handling claims in the four western provinces and three northern territories.

Key Responsibilities
  • Evaluate and negotiate claims to ensure fair and reasonable settlements for our policyholders.
  • Communicate effectively with insureds and claimants to provide clear explanations of their coverage and the claims process.
  • Review documentation and relevant information to confirm coverage and determine potential opportunities for recovery.
  • Maintain accurate records and set reserves based on expected final payouts.
  • Collaborate with independent adjusters, legal counsel, and external resources as needed to support the claims process.
  • Ensure compliance with company customer service standards and maintain open communication within and outside the organization.
Requirements

To succeed in this role, you will require:

  • A minimum of 5 years of experience in property claims or a related field.
  • CIP/FCIP designation is preferred but not mandatory.
  • Strong knowledge of property policies and wordings.
  • Excellent interpersonal and written communication skills.
  • Strong organizational and time-management skills.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of $80,000 - $110,000 per year, depending on experience.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our policyholders.

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