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Food Service Supervisor

2 months ago

Caledonia, Canada Stacked Pancake & Breakfast House Full time
Job Title: Food Service Supervisor

We are seeking a skilled Food Service Supervisor to join our team at Stacked Pancake & Breakfast House. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our kitchen and dining areas.

Key Responsibilities:
  • Establish efficient methods to meet work schedules and manage kitchen operations
  • Requisition food and kitchen supplies to maintain high-quality standards
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring timely and accurate service
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment
  • Hire and manage food service staff to meet the needs of our busy breakfast house
  • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction
  • Address customer complaints or concerns in a professional and courteous manner
  • Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management and cost control
  • Establish work schedules to ensure adequate staffing and efficient operations
Requirements:
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a food service environment
Work Environment:
  • Fast-paced environment with high pressure to meet customer demands
  • Attention to detail and ability to multitask in a dynamic environment
Personal Suitability:
  • Client focus and ability to provide excellent customer service
  • Efficient interpersonal skills and ability to work effectively with staff and customers
  • Flexibility and adaptability in a rapidly changing environment
  • Team player with a positive attitude and strong work ethic
Support for Diversity and Inclusion:
  • Offers mentorship, coaching, and/or networking opportunities for persons with disabilities, newcomers, and refugees
  • Provides awareness training to employees to create a welcoming work environment for diverse groups