Hospital Operations Manager

2 weeks ago

Dartmouth, Nova Scotia, Canada Ethos Veterinary Health Full time
About the Role

We are seeking a dynamic and experienced Hospital Director of Operations to lead our veterinary hospital in Dartmouth, Nova Scotia. As a key member of our team, you will be responsible for overseeing all operations and business activities, leading team members across all departments, and partnering closely with the Medical Director to ensure the highest quality patient care and client service.



Key Responsibilities

  • Directly oversee all operations and business activities, leading team members for all departments
  • Partner effectively and collaboratively with the Medical Director to ensure the overall management of the hospital, the level of medicine, and high-quality patient care
  • Develop in-depth understanding of local market and relationships with referring general practice veterinarians to understand their needs
  • Identify and execute short- and long-term plans for growth, including the addition of new services, recruitment of doctors and other key team members, pricing strategies, space optimization, and acquisitions of new equipment
  • Responsible for accounting and finance processes within the hospital, as well as the creation of an annual operating budget built to achieve overall revenue growth and profitability
  • Lead hospital financial activities, including monthly review of financial statements and appropriate corrective action in response to variances and trends
  • Apply continuous improvement principles to existing financial and operating processes with constant communication and feedback loop with doctors and hospital staff
  • Owner of the P&L and responsible for meeting and exceeding expected financial results
  • Reviews accounts receivable to confirm proper and timely processing
  • Responsible for payroll processing on a biweekly basis
  • Inspirational and motivational leader who will drive results across all elements of the business
  • Help each person on the team to develop a deep understanding of the mission, vision, and values and how individual work is aligned with business goals that contribute to and ultimately drive our success
  • Partner effectively with Ethos and technology providers to support and enhance hospital activities and the experience of clients and referring veterinarians
  • Directs growth activities to support business objectives and plans
  • Provides thought leadership, coaching, and mentoring to elevate hospital leadership team—and the entire team—to increase performance and productivity levels
  • Understands lean principles and identifies and executes opportunities to improve processes and create efficiencies
  • Understands how to grow and develop De Novo locations as the market is able to bear expansion
  • Responsible for administration and review of non-medical client complaints
  • Oversees billing, calculations of any discounts, and other special accounts
  • Oversees client flow to ensure that clients and patients are seen and treated in a professional, timely, and competent manner


Requirements

  • 5+ years of progressive operational management experience with a record of success, including experience owning a P&L
  • MBA or equivalent experience is preferred
  • Larger scale healthcare (veterinary or human) experience ideal
  • Learns quickly and can absorb new information rapidly
  • Self-motivated while also an expert at motivating, coaching, and inspiring others
  • Ability to roll up your sleeves and get things done with enthusiastic participation, including flexible and irregular hours and role descriptions to support the hospital
  • Proficient in Microsoft applications - Excel, Word, PowerPoint, and Outlook


About Ethos Veterinary Health

Ethos Veterinary Health is a leading network of over 140 specialty and emergency hospitals across North America, providing compassionate, unparalleled care for nearly 2 million pets annually. We are committed to revolutionizing veterinary medicine and setting the standard in veterinary excellence.



What We Offer

  • Comprehensive benefits program, including medical, dental, vision, a 401k with employer match, and paid time off (including sick time)
  • Opportunity to work with a dedicated community of over 1,500 specialized doctors
  • State-of-the-art technology and a scientific, evidence-based approach to patient care

  • Hospitality Operations Manager

    4 days ago

    Dartmouth, Nova Scotia, Canada Tripoli Holdings Limited Full time

    We are seeking an experienced Hospitality Operations Manager to join our team at Tripoli Holdings Limited.The successful candidate will be responsible for overseeing the day-to-day operations of our food service department, ensuring that high-quality standards are met in terms of food preparation and presentation. This is a leadership role that requires...

  • Hospital Director of Operations

    4 weeks ago

    Dartmouth, Nova Scotia, Canada Ethos Veterinary Health Full time

    Job SummaryWe are seeking a dynamic and experienced Hospital Director of Operations to join our team at Ethos Veterinary Health. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our hospital, ensuring the delivery of high-quality patient care and exceptional client service.Key...

  • Lead Hospitality Operations Manager

    4 days ago

    Dartmouth, Nova Scotia, Canada FMI National Inc Full time

    About the RoleFMI National Inc is seeking an experienced Lead Hospitality Operations Manager to oversee the day-to-day operations of our restaurant. As a key member of our management team, you will be responsible for leading a team of 16-20 staff members and ensuring the smooth execution of daily tasks.Key ResponsibilitiesMonitor staff performance and...

  • Hospital Director of Operations, Veterinary Medicine

    4 weeks ago

    Dartmouth, Nova Scotia, Canada Ethos Veterinary Health Full time

    Job SummaryWe are seeking a dynamic and experienced Hospital Director to lead our veterinary hospital in Dartmouth, Nova Scotia. The ideal candidate will have a proven track record in operations management, financial decision-making, and team leadership. As a key member of our team, you will be responsible for overseeing all hospital operations, developing...

  • Hospitality Operations Manager

    1 week ago

    Dartmouth, Nova Scotia, Canada Denny's Full time

    OverviewDenny's Canada is a leading provider of hospitality services, and we are seeking a skilled Kitchen Manager to join our team at our location in Dartmouth, Nova Scotia.About the JobWe offer a competitive salary of $60,000 per year, along with benefits and perks that make us stand out from the rest. As a Kitchen Manager, you will be responsible for...

  • Hospitality Manager

    5 days ago

    Dartmouth, Nova Scotia, Canada Hearthstone Inn Dartmouth Full time

    Hospitality Manager - Event CoordinatorWe are seeking a highly skilled and organized Hospitality Manager to join our team at Hearthstone Inn Dartmouth.As a key member of our staff, you will be responsible for managing the daily operations of our bar and ensuring that every guest has an exceptional experience. Your expertise in event coordination will also...

  • Restaurant Operations Manager

    2 weeks ago

    Dartmouth, Nova Scotia, Canada Denny's Full time

    About Denny'sDenny's is a Canadian restaurant chain dedicated to providing exceptional hospitality experiences. As a Restaurant Manager, you will be part of a team that strives to deliver outstanding service and quality food to our guests.Key Responsibilities• Prepare and interpret financial and operational reports to ensure operating goals are achieved•...

  • Restaurant Operations Manager

    4 weeks ago

    Dartmouth, Nova Scotia, Canada Denny's Full time

    About the RoleWe are seeking a skilled Restaurant Manager to support the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count growth, and sales building activities.Key ResponsibilitiesPrepare and interpret financial and operational reports, analyze data, and develop solutions to...

  • Restaurant Operations Manager

    4 days ago

    Dartmouth, Nova Scotia, Canada Denny's Full time

    Job SummaryWe are seeking a Restaurant Operations Manager to join our team at Denny's in Dartmouth, Nova Scotia. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest service and maintaining high standards of quality.About the RoleYou will prepare and interpret...

  • Dartmouth Bar Operations Manager

    5 days ago

    Dartmouth, Nova Scotia, Canada Hearthstone Inn Dartmouth Full time

    About Hearthstone Inn DartmouthWe are a vibrant hospitality establishment seeking a highly skilled and experienced Bar Manager to join our team in Dartmouth. The ideal candidate will have a proven track record of successfully managing bars and developing effective operational strategies.

  • Hospitality Event Coordinator

    2 weeks ago

    Dartmouth, Nova Scotia, Canada Denny's Full time

    We are looking for a talented Banquet Coordinator to lead our banquet department. If you are interested in hospitality, learning more about the administrative side of event planning, and developing a team with one of Canada's fastest-growing hospitality groups – this is the role for youAs a Banquet Coordinator, you have the opportunity to develop and...

  • Executive Kitchen Operations Manager

    1 week ago

    Dartmouth, Nova Scotia, Canada Hearthstone Inn Dartmouth Full time

    We are seeking an experienced and skilled Executive Kitchen Operations Manager to join our team at Hearthstone Inn Dartmouth.About the RoleThis is a challenging and rewarding position that requires a strong background in kitchen operations, leadership skills, and attention to detail. As an Executive Kitchen Operations Manager, you will be responsible for...

  • Restaurant Operations Manager

    4 weeks ago

    Dartmouth, Nova Scotia, Canada Denny's Full time

    Restaurant Operations ManagerDenny's is seeking a skilled Restaurant Operations Manager to oversee the day-to-day operations of our restaurant. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and that our restaurant runs smoothly and efficiently.Key Responsibilities:Oversee the...

  • Overnight Hospitality Associate

    7 days ago

    Dartmouth, Nova Scotia, Canada New Castle Hotels & Resorts Full time

    Company OverviewNew Castle Hotels & Resorts offers a unique opportunity for individuals to join our team as Overnight Hospitality Associates. We strive to provide exceptional service to our guests, ensuring they have a memorable experience with us.SalaryThe estimated salary for this role is between $30,000 and $40,000 per annum, depending on location and...

  • Dining Operations Manager

    4 weeks ago

    Dartmouth, Nova Scotia, Canada beBee Professionals Full time $35,000 - $45,000

    beBee Professionals in Dartmouth is looking for a dedicated Food Service Supervisor to manage our team and ensure the smooth operation of our food service department. In this role, you will oversee staff, maintain quality standards, and ensure excellent customer service.Responsibilities:Supervise and coordinate the activities of food service staff.Ensure...

  • Restaurant Operations Manager

    4 days ago

    Dartmouth, Nova Scotia, Canada DISTRICT 5 BAR & GRILL LIMITED Full time

    At District 5 Bar & Grill Limited, we are seeking a skilled and experienced Restaurant Operations Manager to oversee the daily operations of our restaurant. The successful candidate will be responsible for ensuring that all aspects of the restaurant run smoothly, efficiently, and effectively.The salary for this position is estimated to be around $**65,000 -...

  • Hotel Operations Manager

    6 days ago

    Dartmouth, Nova Scotia, Canada Hearthstone Inn Dartmouth Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Hearthstone Inn - Port Hawkesbury. As the ideal candidate, you will be responsible for overseeing daily operations, ensuring exceptional guest experiences, and leading a dynamic team of hospitality professionals.About UsHearthstone Inn is a reputable hotel...

  • Culinary Operations Manager

    6 days ago

    Dartmouth, Nova Scotia, Canada Robert's Donairs and pizza & Subs Full time

    Job DescriptionWe are seeking a skilled Culinary Operations Manager to join our team at Robert's Donairs and Pizza & Subs. This is a full-time position responsible for overseeing the daily operations of our kitchen, ensuring exceptional food quality and service.About the RoleIn this role, you will be responsible for managing the culinary team, developing...

  • Dartmouth Bar Operations Manager

    7 days ago

    Dartmouth, Nova Scotia, Canada Hearthstone Inn Dartmouth Full time

    About Hearthstone Inn DartmouthWe are a leading hospitality provider in Dartmouth, seeking an experienced Bar Manager to join our team. The successful candidate will have the opportunity to lead and implement operational procedures, enforce liquor legislation, and provide exceptional customer service.Job DescriptionAs a Bar Manager at Hearthstone Inn...

  • Housekeeping Operations Manager

    2 weeks ago

    Dartmouth, Nova Scotia, Canada Hearthstone Inn Dartmouth Full time

    Job Description: Summary: As a key member of Hearthstone Inn Dartmouth's management team, the successful candidate will oversee the daily operations of our hotel, ensuring exceptional guest experiences and maintaining the highest standards of quality. Responsibilities: Select and purchase equipment and supplies to maintain the hotel's facilities...