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Hotel Operations Manager
1 month ago
We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Hearthstone Inn - Port Hawkesbury. As the ideal candidate, you will be responsible for overseeing daily operations, ensuring exceptional guest experiences, and leading a dynamic team of hospitality professionals.
About UsHearthstone Inn is a reputable hotel in Port Hawkesbury, offering a comfortable stay experience to our guests. We are committed to providing outstanding service, cleanliness, and amenities that meet the expectations of our clients.
Key Responsibilities- Develop and implement effective policies and procedures for efficient hotel operations.
- Supervise and train staff members to ensure seamless front desk services, room maintenance, and housekeeping.
- Negotiate with suppliers to secure materials and supplies at competitive prices.
- Maintain excellent communication with clients and internal teams to address concerns and feedback.
- Monitor and control expenses, preparing accurate budgets and financial reports.
- Oversee event planning, organization, and execution, ensuring customer satisfaction.
- Manage inventory levels, ordering supplies as needed, and maintaining an organized storage system.
- Bachelor's degree in Hotel Management, Business Administration, or related field.
- A minimum of 1 year of experience in hotel operations, management, or a related role.
- Excellent leadership and interpersonal skills, with the ability to motivate and train staff.
- Possess strong problem-solving, time management, and organizational skills.
- Familiarity with budgeting, accounting, and financial analysis.
- Strong attention to detail and commitment to quality standards.
- Ability to work well under pressure, adapt to changing situations, and prioritize tasks effectively.
- Competitive salary: $60,000 - $80,000 per annum, depending on experience.
- Free parking available on site.
- Opportunities for professional growth and development within our team.
- A supportive work environment that values teamwork and employee satisfaction.
