Hospitality Operations Manager
4 days ago
We are seeking an experienced Hospitality Operations Manager to join our team at Tripoli Holdings Limited.
The successful candidate will be responsible for overseeing the day-to-day operations of our food service department, ensuring that high-quality standards are met in terms of food preparation and presentation. This is a leadership role that requires excellent communication skills, as well as the ability to motivate and train staff members to achieve their full potential.
Key Responsibilities:
- Establishing Work Schedules
- Determine staffing needs based on anticipated volumes of customers
- Develop schedules that meet business objectives while minimizing labor costs
- Staff Supervision and Training
- Oversee the preparation and portioning of food, ensuring consistency and quality
- Train staff on job duties, sanitation procedures, and safety protocols
- Inventory Management
- Evaluate inventory levels to ensure optimal stock rotation and minimize waste
- Maintain accurate records of supplies, repairs, sales, and wastage
- Customer Service
- Ensure prompt attention to customer complaints or concerns
- Maintain open lines of communication with customers and employees alike
Requirements:
- Bachelor's degree in Hospitality, Food Service Management, or related field
- 1-2 years of experience in a supervisory role within the hospitality industry
- Excellent communication, interpersonal, and leadership skills
- Ability to work effectively in a fast-paced environment
What We Offer:
- A competitive salary of $65,000 - $80,000 per annum
- A comprehensive benefits package, including medical, dental, and vision coverage
- Ongoing training and professional development opportunities
Tripoli Holdings Limited is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and commitment to excellence.
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