Home Support Team Lead

3 weeks ago


Toronto, Ontario, Canada Spectrum Health Care Full time
Job Description

As a Home Support Supervisor with Spectrum Health Care, you will lead a team of Personal Support Workers to provide high-quality personal care to patients in a home setting. This role requires strong leadership skills, excellent communication, and the ability to work collaboratively with multidisciplinary teams.

Key Responsibilities
  • Lead a team of Personal Support Workers to provide qualified personal care to patients in a home setting
  • Travel to patient's homes in community and facility settings
  • Work collaboratively with multidisciplinary teams in community and facility settings
  • Assess patient needs, formulate the plan of care, and assess progress towards outcomes
  • Manage staff, conduct performance appraisals, and implement progressive disciplinary action
  • Gather, record, and analyze patient and employee feedback
  • Address patient concerns and complaints in a timely manner
  • Promote Spectrum Health Care through participation in local healthcare or business committees and community events
  • Participate in ongoing internal and external continuing education for personal development
Qualifications
  • Current registration with the Colleges of Nurses of Ontario in good standing (RN or RPN)
  • Minimum three years' experience with progressive leadership responsibilities as a direct supervisor, preferably in a community setting
  • Exceptional interpersonal skills and ability to handle difficult situations
  • Ability to write reports and communicate effectively in writing and verbally
  • Excellent English verbal and written communication skills
  • Solid knowledge of community nursing and service delivery principles, practices, and methods
  • Valid driver's license and access to a reliable vehicle
  • Basic proficiency in Microsoft Word, Excel, and ability to learn proprietary software


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