Senior Business Solutions Strategist

23 hours ago


Waterloo, Ontario, Canada Manulife Insurance Malaysia Full time

We are seeking a Senior Business Systems Analyst to join our team at Manulife Insurance Malaysia. This role is located in Waterloo, Ontario and offers a hybrid work arrangement.

About the Role

The successful candidate will be responsible for analyzing business needs and defining requirements to deliver high-quality experiences for customers. They will collaborate with IT teams, business stakeholders, and partners to articulate business needs into clear technical requirements.

This is a senior-level position that requires 7+ years of experience in business analysis or a similar role. The ideal candidate will have strong analytical, problem-solving, and communication skills, as well as experience working in agile frameworks.

Key Responsibilities
  • Analyze business needs and define requirements to deliver high-quality experiences for customers
  • Collaborate with IT teams, business stakeholders, and partners to articulate business needs into clear technical requirements
  • Prioritize and coordinate the backlog of stories and other engineering tasks to support incremental delivery
  • Support testers in validating through demos and functional testing to identify defects or missed requirements
  • Help build and maintain an organized repository of system documentation
Requirements
  • Post-secondary education or equivalent work experience
  • 7+ years proven track record in the industry as a Business System Analyst or similar role and experience
  • Meticulous mentality with deep analytical, conceptual, diagnostic, and problem-solving skills
  • Strong written and verbal communication, interpersonal, and facilitation skills
  • Ability to negotiate optimally when clarifying needs vs. wants/likes to balance business direction/requirements with cost of development and risk
  • Strong planning and organizational skills to self-manage and assist in running delivery schedules for multiple parallel initiatives
  • Experience learning new business processes, new and legacy technologies, and tools at a fast pace
What We Offer
  • A competitive salary range of $92,190 - $171,210 CAD
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills
  • A focus on growing your career path with us
  • Flexible work policies and strong work-life balance
  • Professional development and leadership opportunities


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