Hospitality Services Director

2 weeks ago


Surrey, British Columbia, Canada PIZZA HUT Full time

Pizza Hut is seeking a dynamic and experienced Hospitality Services Director to lead our food services team.

About the Role

This is a full-time position responsible for overseeing daily operations, ensuring exceptional customer service, and driving business growth. The successful candidate will have a proven track record in managing multiple teams, implementing operational procedures, and maintaining high standards of quality and safety.

Key Responsibilities
  • Determine menu offerings and implement operational procedures to drive sales and customer satisfaction
  • Manage cash handling, balance sheets, and related reports to ensure financial accuracy and compliance
  • Conduct performance reviews to develop and retain top talent
  • Negotiate with suppliers to secure the best prices for food and other supplies
  • Develop and implement marketing plans to increase brand awareness and customer engagement
  • Address customer complaints and concerns in a timely and professional manner
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree or equivalent experience in hospitality, business administration, or a related field
  • 3-5 years of experience in a senior leadership position, preferably in the food services industry
  • Excellent communication, interpersonal, and leadership skills
  • Able to work under pressure and meet tight deadlines
  • Familiarity with electronic cash registers, MS Excel, and point-of-sale systems
What We Offer

In return for your expertise and dedication, we offer:

  • A competitive salary range of $60,000 - $90,000 per annum
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment that fosters collaboration and innovation
  • The chance to work with a well-established and respected brand in the food services industry


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