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Hospitality Operations Director

2 months ago

Surrey, British Columbia, Canada Spice of Nepal Full time
About the Role

We are seeking an experienced Hospitality Operations Director to join our team at Spice of Nepal. The ideal candidate will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service.

Key Responsibilities
  • Evaluate and optimize daily operations to maintain high standards.
  • Monitor and improve staff performance to drive business results.
  • Plan and organize daily events, including catering and facility use.
  • Negotiate with suppliers and clients to secure food and other supplies.
  • Develop and implement marketing plans to increase sales.
  • Address customer complaints and provide exceptional customer service.
Requirements
  • 2 years of experience in a hospitality management role.
  • Degree from a recognized institution or equivalent work experience.
  • Excellent leadership and communication skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.
Working Conditions

This is a permanent position requiring 40 hours of work per week. The ideal candidate should be able to work in a fast-paced environment and have excellent attention to detail.

Benefits
  • Competitive salary range: $60,000 - $80,000 per year.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.