Food Service Supervisor
3 days ago
We are seeking a highly skilled Food Service Supervisor to join our team at Jessy's Pizza. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
- Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
- Establish methods to meet work schedules and ensure that food and service meet quality control standards.
- Customer Service
- Address customer complaints or concerns in a professional and courteous manner.
- Ensure that customer needs are met and exceeded, resulting in high customer satisfaction.
- Administrative Tasks
- Maintain records of stock, repairs, sales, and wastage to ensure accurate inventory management.
- Prepare and submit reports to management on a regular basis.
- Team Management
- Supervise food and beverage servers, food service counter attendants, and food preparers.
- Establish work schedules and ensure that staff are aware of their responsibilities and expectations.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in a food service supervisory role.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet tight deadlines.
- Flexibility and adaptability in a dynamic work environment.
As a Food Service Supervisor at Jessy's Pizza, you will work in a fast-paced environment with a combination of sitting, standing, walking, and standing for extended periods. You will be required to work under pressure and meet tight deadlines.
Personal Suitability- Client Focus
- Ability to prioritize customer needs and provide exceptional service.
- Efficient Interpersonal Skills
- Ability to communicate effectively with staff, customers, and management.
- Excellent Oral Communication
- Ability to communicate clearly and effectively in a fast-paced environment.
- Flexibility
- Ability to adapt to changing circumstances and priorities.
- Team Player
- Ability to work collaboratively with staff and management to achieve common goals.
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